Application Engineer

LOCATION: Piqua, Ohio

BUSINESS UNIT: Crane Pumps & Systems

DEPARTMENT: Sales

SEGMENT: Process Flow Technologies

REPORTS TO: Inside Sales Manager

BASIC FUNCTION:

The Application Engineer will provide technical and commercial sales support. This person is responsible for rapid delivery of quotations; submittal data and other information needed by Crane Regional Sales Managers and Channel Partners to help drive sales growth. This will require the candidate to develop detailed product knowledge, and will require strong organizational and communication skills.

RESPONSIBILITIES AND DUTIES:

• Ability to review customer specifications to determine customer needs
• Initiate product quotes as requested from the field, collaborating with peers to ensure balanced workload for quick response
• Maintain Key Process Indicators such as new product sales, quotes wins and losses or quote response time, as requested by manager
• Assist Channel Partners and Regional Sales Managers with technical requests and preliminary field issue troubleshooting
• Assist with New Product Development and other tasks as requested by the manager
• Provide Channel Partner product training as requested by manager
• Travel up to 10% of time for customer visits, tradeshows, and Channel Partner visits
• Other duties as assigned

QUALIFICATIONS AND SKILLS:

• BS degree in Engineering or a related field preferred
• 3-5 yrs experience as Application Engineering preferred
• Strong emphasis on systems thinking and understanding of rotating equipment a plus.
• Ability to respond with a strong sense of urgency and care to customer requests, inquiries, and problems
• Ability to maintain positive and constructive relationships internally and externally, even under difficult circumstances
• Interest in a future outside sales position preferred

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.