AR Management Lead (Remote)

Gastro Health is currently looking for an enthusiastic Remote full-time AR Management Lead to join our team in Miami!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy paid holidays,  plus paid time off. 

The Supervisor of Accounts Receivable Operations plays a pivotal role in overseeing daily operational activities to ensure efficiency and effectiveness within the team. This position involves responding to process-related inquiries and managing first level escalations, while prioritizing and adjusting workflows to meet or exceed established goals and KPIs.Here are some of the duties you will be responsible for:

Directly oversees & supervises day to day operations.

Respond to any process related questions and manage 1st level escalations.

Prioritize, assess, and re-prioritize daily workflows to ensure timely execution of AR and meeting/exceeding goals/KPI.

Assist with creation of front-end scrubs/edits based on denial management review.

Effectivity manages the team through streamlined improvement initiatives to ensure the team is highly effective for the providers.

Participate in new project assignment and work towards proper transition of knowledge to team.

Actively participates and maintain strong new hire training process and assist with policy/procedure documentation and process workflow.

Conduct audits of team members to ensure quality initiatives are being met and exceeded.

Identify and document trends in underpayments, denials, aging receivable that compromise the ability of the AR team to meet established goals.

Assists with resolution of complex claims or projects and trains team to improve follow up efforts.

Strong analytical skills to prepare project data with external payors and partners.

Motivate, train, evaluate, record and report team members performance and progress

System matter expert of all AR functions across the team to maintain a highly efficient and productive team and to ensure process can be trained effectively.

Assist Management in establishing weekly/monthly goals, ensure AR team members are utilizing all resources and meeting and/or surpassing weekly/monthly KPI's.

Assist manager with preparing weekly and monthly RCM reporting metrics to remediate any items outside established KPI including status report of projects.

Research and maintain understanding of policy changes across the RCM markets.

Daily reviews of the following programs: Incoming claim/denial volumes, daily billing, rejections, evaluate clean claim rates, and team workflows.

Assist manager in the interview process.

Assist with preparation of team meetings focused on collaboration and process improvement.

Assist Manager with employee performance appraisals and work with the accounts receivable team on skill development

Other

* Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.

Employees with irregular attendance will be subject to disciplinary action up to, and including, termination of employment.

Minimum Requirements

• Experience with large healthcare billing systems (over 100+ providers) a plus
• Extensive knowledge of patient registration, coding, billing, regulatory requirements, billing compliance, business operations, financial systems and financial reporting
• At least 3+ years of experience in a healthcare environment or a healthcare claims processing environment is required
• 5+ years of experience in healthcare industry and 1+ year of supervisory experience/leading a team, in healthcare revenue management cycle roles encompassing all phases of the revenue cycle management
• Experience with a large healthcare organization supporting 100 or more providers and overseeing 10+ team members
• Experience with large Practice Management (PM) System, eCW (E Clinical Works) is a plus but not required
• Working knowledge of excel, which includes pivot tables
• Experience in training the team (Excel test may be incorporated as part of the process for outside hires)
• High School Diploma or GED required
• Bachelor's Degree preferred, but not required

Gastro Health is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.

We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays.

Plus:

• This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday 
• We are growing rapidly and support internal advancement
• We offer competitive compensation

Benefits:

• 401(k) retirement plans
• Profit-Sharing
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Disability insurance

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!