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Area Director

Johnstone Supply, The Balsan GroupHampden, ME

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Job Description

We are seeking an experienced Area Director to oversee multiple wholesale HVAC branch locations within a designated region. This strategic leadership role is responsible for operational excellence, sales growth, customer satisfaction, and team development across all branches in the area. The Area Director ensures that each location meets or exceeds financial and operational goals, while maintaining the highest standards of customer service and compliance.

Key Responsibilities:

  • Lead, mentor, and support Branch Managers across multiple locations to ensure consistent performance, execution of business plans, and achievement of KPIs.

  • Drive regional sales performance, margin improvement, and market share growth.

  • Develop and execute strategies to increase revenue, improve operational efficiency, and enhance customer satisfaction.

  • Ensure consistent implementation of corporate policies, SOPs, and safety protocols across all branches.

  • Monitor inventory levels, logistics, and fulfillment processes to support operational effectiveness.

  • Analyze financial reports, sales data, and market trends to identify opportunities for growth or improvement.

  • Collaborate with senior leadership on budgeting, strategic planning, and resource allocation.

  • Support the recruitment, development, and retention of high-performing teams at each location.

  • Foster a culture of accountability, customer focus, and continuous improvement.

Qualifications:

  • 7+ years of experience in wholesale distribution, preferably in HVAC, plumbing, or industrial supply.

  • 3+ years of multi-site or regional management experience with a proven track record of leading teams to exceed goals.

  • Strong financial acumen and ability to analyze P&L statements, sales reports, and market data.

  • Exceptional leadership, communication, and interpersonal skills.

  • Customer-focused with the ability to build strong relationships with clients, vendors, and team members.

  • Proficient in CRM, ERP systems, and Microsoft Office Suite.

  • Willingness to travel regularly within the region.

Benefits:

  • Competitive base salary 

  • Bonus

  • Health, dental, and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Career development and advancement opportunities

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Submit 10x as many applications with less effort than one manual application.

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