Asia Sibg Sales District Operations Specialist, Safety Industrial Business Group

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Job Description:

We are seeking a dedicated specialist to optimize the experience of our transactional customers, ensuring that the Safety and Industrial Business Group achieves its growth objectives through a sustainable cost-to-serve model.

Key Responsibilities:

• Sales District Management: Oversee Sales District Owner activities, working with business leadership to optimize growth, customer experience, and cost-to-serve strategies.

• Incentive Plan Leadership: Oversee the customer incentive plan process in collaboration with the CIP Manager and Analyst.

• Customer Experience Advocate: Drive initiatives to enhance the customer experience for transactional clients.

• Operational Liaison: Serve as the primary divisional contact for operational issues affecting multiple process pillars.

• Journey Mapping: Analyze and understand the complete transactional customer journey.

• Pain Point Resolution: Identify and prioritize key areas for improvement that impact customer satisfaction and cost efficiency.

• Compliance Assurance: Ensure adherence to Terms of Sale and Merchandising plan requirements.

• Process Documentation: Maintain comprehensive documentation for key processes to facilitate seamless knowledge transfer.

• Global Alignment: Collaborate with global and country counterparts to ensure alignment of transnational accounts.

• ERP Deployment Support: Assist in training and transformation efforts for country ERP implementations.

• Commercialization Strategy: Develop a deep understanding of commercialization strategies and collaborate with business leadership to drive growth.

Qualifications:

• Bachelor's degree or higher from an accredited institution; MBA preferred.

• Minimum of five (5) years of experience in channel sales, marketing, and/or operations.

• Preferred experience in change management and process improvement.

• Experience in Business Transformation or Channel Management roles is advantageous.

Worker Type: Permanent

Target Location:

• Seoul, Korea
• Kuala Lumpur, Malaysia
• Ho Chi Min, Vietnam
• Jakarta, Indonesia
• Manila, Philippines
• Taipei, Taiwan

This role has on-site working model, with the employee working at least 4 days per week in the 3M locations

Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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