Assistant Director Clinic Operations - Tgmg Administration

The Assistant Director of Ambulatory Clinical Operations supports the Director in managing the administrative and clinical operations of ambulatory care services. This role ensures the efficient and high-quality delivery of patient care across multiple clinics. Key responsibilities include assisting in operational assessments and improvements, collaborating with the management team to achieve quality outcomes, and participating in the hiring and evaluation of staff. Additionally responsible for supporting the operations and financial performance within the practice enterprise across assigned clinics and care locations. The Assistant Director also supports quality improvement initiatives, ensures regulatory compliance, helps manage budgets and expenses, addresses customer concerns to improve satisfaction, and develops and implements policies.

Education

Bachelor's Degree in Healthcare Administration, Business or Nursing

Work Experience

Five (5) years progressive experience in healthcare setting with at least two (2) of those years in Lead or Supervisory role. Relevant years of experience in leu of Bachelor's degree.

Technical Knowledge, Skills, and Abilities

• Must be able to communicate and collaborate effectively with a diverse group of patients, families and team members.
• Responsible for the supporting strategy and operational execution of initiatives to expand the services, creation of efficient clinic operations, and supports services through service line initiatives.
• Analytical skills related to independently interpreting/analyzing budget and workforce data.
• Maintains current knowledge based of compliance, rules and regulations, and licensure from accrediting boards.
• Must be self-directed and capable of priority setting and problem solving.
• Must be able to demonstrate effective management skills and techniques.
• Must be able to demonstrate patient centered/patient valued behaviors.
• Must demonstrate advanced knowledge of assigned department operation including policies, personnel and budget management.
• Demonstrated strong skills in organization, leadership, and workload management, strong and effective skills in communication, teaching and negotiation.
• Demonstrates ability to use available resources creatively; willing to be flexible and adjust to ongoing changes in health care systems.
• Value experience, competence and sensitivity to working with people of different races and cultures.