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Assistant F&B Manager - The Ben Hotel Autograph Collection

Concord HospitalityWest Palm Beach, FL

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Job Description

Job Title: Assistant Restaurant Manager- Proper Grit & Spruzzo

Location: The Ben West Palm, Autograph Collection- West Palm Beach, FL

Department: Food & Beverage

Position Type: Full-Time

Join the Story of Elevated Dining at The Ben

At The Ben West Palm, Autograph Collection, every meal tells a story. From the bold, whisky-inspired flavors at Proper Grit to the Mediterranean elegance of Spruzzo, our dining venues are more than restaurants-they are experiences where guests create memories that linger long after the last bite.

Part of Marriott's Autograph Collection, The Ben blends sophisticated design with approachable luxury. As Assistant F&B Manager, you will play a pivotal role in bringing these experiences to life, ensuring each guest encounter is seamless, memorable, and unmistakably The Ben.

Position Overview

We are seeking a hands-on, energetic, and experienced leader to support the Food & Beverage management team. This role balances operational oversight with team development, ensuring that both Proper Grit and Spruzzo deliver flawless service, elevated guest experiences, and a motivated, high-performing front-of-house team.

The ideal candidate thrives in a fast-paced luxury environment, anticipates guest needs, and inspires excellence among the associates they lead.

Key Responsibilities

  • Assist the Restaurant Manager in overseeing daily operations for Proper Grit and/or Spruzzo.

  • Lead, coach, and mentor front-of-house associates to deliver refined, attentive, and personalized service.

  • Monitor service quality, cleanliness, and guest satisfaction, proactively addressing concerns.

  • Support scheduling, payroll, and labor management to ensure optimal staffing levels and operational efficiency.

  • Assist with inventory management, ordering, and cost-control initiatives to meet financial objectives.

  • Collaborate closely with culinary teams to ensure seamless communication between front- and back-of-house.

  • Maintain compliance with health, safety, and brand standards.

  • Participate in pre-shift meetings, staff training, and special promotional events.

Qualifications

  • Minimum of 1 year in a supervisory or management role in a high-volume restaurant, hotel, or resort.

  • Strong leadership, coaching, and communication skills with a passion for team development.

  • Ability to handle guest concerns with poise, discretion, and creative problem-solving.

  • Familiarity with POS systems, scheduling software, and basic financial reporting.

  • Flexible availability, including evenings, weekends, and holidays.

  • Experience within the Marriott brand or luxury hotel/resort environment is a plus.

Why Join The Ben

At The Ben, we celebrate hospitality, creativity, and individuality. Our associates are empowered to make every guest experience extraordinary, and leadership is valued, supported, and recognized.

Full-Time Associates Enjoy:

  • Comprehensive medical, dental, and vision coverage

  • Life and disability insurance

  • 401(k) with company match

  • Tuition assistance and professional development opportunities

  • Marriott travel discounts and exclusive lifestyle benefits

  • Opportunities for growth in a luxury, story-rich environment

Elevate your career, lead with purpose, and bring unforgettable dining experiences to life at The Ben.

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