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Assistant General Manager

Culvers RestaurantMedford, WI

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Director
Benefits
Paid Vacation
Flexible/Unlimited PTO
Career Development

Job Description

JOB SUMMARY

The Assistant General Manager is one of the most vital roles in the restaurant as you will be working in conjunction with the General Manager and will be responsible for oversight of the entire operation, to ensure the restaurant and team is successful. The Assistant General Manager leads the team by providing guidance, direction, and opportunity to ensure that every guest who chooses Culver's leaves happy. This role is responsible for the operational and financial success of restaurant.

BENEFITS

  • Vacation time
  • Monthly, quarterly and yearly bonus opportunities
  • Wage increase opportunities every year
  • Flexible shifts to fit your lifestyle
  • Career advancement opportunities
  • Discounts for your Culver's cravings

ROLE RESPONSIBILITIES

  • Establish and meet restaurant goals and initiatives
  • Oversee and coordinate training and development of restaurant team in all aspects of the restaurant and business operations
  • Maintain appropriate staffing levels to meet the needs of the restaurant
  • Manage and oversee the restaurant budget and costs, maintaining a strong financial knowledge to manage the budget effectively and maximize profitability
  • Plan, adapt and lead in an ever-changing environment
  • Consistently communicate and work with team and leaders to ensure policies, processes and procedures are being followed
  • Organize and maintain the required and necessary records as they relate to the restaurant operations, equipment, inventory, quality control and team members
  • Maintain guest, team, and vendor relations as it relates to our brand
  • Represent and lead in an amicable and professional manner
  • Oversee operations, policies and standard operating procedures, aiming for consistent productivity and quality
  • Promote guest satisfaction by managing and evaluating food quality and procedures
  • Provide a safe, secure, and healthy restaurant by establishing, following, and enforcing sanitation standards and procedures
  • Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry
  • Supervise the accurate implementation of new products and procedures per system-wide rollout procedures and standards

QUALIFICATIONS

  • Previous experience in a manager level role in the restaurant or similar industry or equivalent combination of education and experience
  • Certified from a national food safety program
  • Strong communication and decision-making skills
  • Strong leadership skills with the ability to develop and sustain a high performing team
  • Ability to resolve conflict in a professional manner

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

The physical demands described here are representative of those to be met by a team member to successfully perform the essential functions of this job:

  • Operate a computer and other office equipment for extended periods of time
  • Move items weighing up to 50 pounds for various needs
  • Use smell, sight, and taste for testing menu items
  • Possess manual dexterity for assembly
  • Able to reach, bend, push, pull and/or stretch body to grab or move items
  • Remain in a standing/sitting position for 4 or more hours at a time
  • Able to quickly move about inside and outside the restaurant
  • Able to use various kitchen equipment such as deep fryers, grills, toasters, etc.
  • Exposure to cold temperatures from coolers and freezers, as well as heat from cooking equipment
  • Exposure to weather such as heat, cold, rain, snow and wind
  • Able to see, read, and comprehend a variety of written or displayed media

This job application is for a position in a restaurant owned and operated by an independent franchisee, not Culver Franchising System, Inc. This means the independent franchisee controls and is solely responsible for the employment policies and practices for this location including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Culver Franchising System, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired or considered for employment. If you are hired for this job posting, the independent franchisee will be your employer.

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