Assistant General Manager (Entertainment Production Operations)

Spiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world’s most talented artists and artisans and devoured by savvy, seen-it-all adult audiences. Founded in 2006, Spiegelworld is a community of 700+ organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.

About the Role

Spiegelworld is seeking a dynamic and highly organized Assistant General Manager to work with and support the General Manager Department in overseeing the operations of our immersive productions and venues. We seek an organized and get-it-done individual with exceptional collaboration skills to ensure the seamless day-to-day management of Spiegelworld shows, coordinating between creative, production, front of house, food & beverage and box office, while upholding the unique spirit and standards of the Spiegelworld brand.  This position will report to the General Manager. The salary for this position starts at $98,000 per year. 

What You’ll Do

• Assist in the planning and execution of all creations, relating to productions and venues, ensuring all operational elements align with Spiegelworld’s high production standards.
• Coordinate schedules, performance calendars, and production timelines in collaboration with company departments.
• Draft, review, and manage contracts for performers, creatives, vendors, and consultants.
• Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.
• Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
• Oversee and maintain show and venue documentation, including daily reports and schedules.
• Act as a key liaison between the General Managers, artists, performers, crew, and venue staff.
• Facilitate smooth communication across departments including artistic, production, technical, and administrative teams.
• Serve as a representative of Spiegelworld in communications with vendors, venues, partners, and external stakeholders.
• Support company needs including visa approvals, travel coordination, accommodations, scheduling, and personnel logistics.
• Promote a positive and inclusive environment for all company members.
• Assist with budget tracking, invoice processing, and expense reconciliation.
• Support payroll administration for all companies
• Maintain accurate records for union and compliance reporting (as applicable).
• Ensure compliance with employment regulations, labor union agreements, insurance policies, and safety standards.
• Provide direct administrative support to the General Management department including calendar management, meeting coordination, and document preparation.
• Support all efforts in planning and executing company events, special performances, special events, Press, and Sales events.
• Other duties as assigned by your manager.

All duties are to be performed in accordance with departmental and Spiegelworld policies, practices, and procedures.

What You Bring

• Bachelor's degree in Arts Administration, Entertainment Management, or equivalent theater experience in live entertainment or touring productions.
• 2–4 years of management experience within live performance, circus, or immersive entertainment.
• Strong understanding of production and performance environments, particularly in non-traditional or circus formats.
• Excellent communication, organizational, and multitasking skills.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to remain calm under pressure and adaptable in a fast-paced, creative setting
• Able to work in a nightlife atmosphere with loud music and flashing lights
• Must have a flexible schedule with ability to work nights, weekends and holidays
• Experience working with international performers and diverse teams is a plus
• Familiarity with Collective Bargaining Agreements (e.g., Culinary, IATSE), safety compliance, and permitting
• Experience working in hospitality or venue-based entertainment.  Familiarity with Nevada Health Code for food and beverage a plus
• Ability to work evenings, weekends, and holidays as scheduled/needed.
• Must have valid work authorization for the US and valid driver’s license
• Successful reference and background check clearance prior to hire

Physical Requirements  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a high volume professional theater environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate to high.
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting

What We Offer

Spiegelworld is proud to offer a comprehensive compensation and benefits package to our eligible full time and part time employees that is designed to elevate your experience.

• We prioritize your well-being with 100% employer-paid health coverage
• Generous vacation and paid time off, including holidays
• Fuel your growth with professional development funding
• Embrace the chance to make a difference through paid time off for community service
• Secure your future with a 401k and matching contribution
• Enjoy employee discounts on diverse goods and services

IDEA

All Spiegelworld employees participate in deepening the organization’s commitment to becoming an inclusive and accessible organization by participation in IDEA. Standing for Inclusion, Diversity, Equity, & Accessibility, the Spiegelworld IDEA program is an internal culture program that serves as the foundation of our lifelong commitment to antiracism within our company and the greater entertainment and hospitality circles we participate in. 

Each employee is responsible for conducting their work in an equitable manner and our staff works together to continue to learn about anti-racism, practice harm prevention, and support the greater communities we work in.

Please visit our website to learn more about our Statement of Inclusivity and Commitment to Anti Racism.

Hiring Journey

Community and collaboration are integral to the work we do and worlds we create at Spiegelworld. When filling new positions in our organization we feel it is so important to make sure the fit, for both you and us, is just right. While our goal is always to fill positions in a timely manner, we prioritize taking the time to truly get to know prospective candidates. The hiring timeline varies from role to role but can take anywhere from 2 weeks to several months.