Assistant Operations Manager

Employment Type: Full-Time 

FSLA: Salary/Exempt 

Division: Field Operations 

Department: Field Operations 

Reports to: Director, General Superintendent  

Supervisory Duties: Yes 

The Assistant Operations Manager supports the Director, General Superintendent in leading construction operations across multiple regions. This role plays a critical part in operational planning, workforce strategy, field performance oversight, and coordination across departments. The position ensures that project execution aligns with corporate goals while promoting efficiency, consistency, and operational excellence throughout the entire project lifecycle. 

Responsibilities / Essential Functions 

Operational Planning & Execution 

• Assist in developing, updating, and monitoring the annual operations plan, including KPIs and strategic objectives. 

• Maintain oversight of regional pursuits, preconstruction activities, and active projects by tracking schedules, staffing, milestones, and major developments. 

• Support rollout and change management for operational initiatives, standard processes, and improvements across regions. 

Field Staffing & Workforce Planning 

• Coordinate field staffing assignments across multiple regions based on project needs, availability, and required skill levels. 

• Collaborate with General Superintendents to monitor workforce capacity, future demand, and skill requirements. 

Business Development & Market Intelligence 

• Conduct research and analysis on market trends, competitors, opportunities, and industry developments. 

• Participate in pursuit planning by aligning operational staffing and resources with proposals and project pipeline needs. 

Talent Management & HR Collaboration 

• Partner with HR to forecast hiring needs, identify talent gaps, and recommend strategic hires or reassignments. 

• Analyze staffing trends including attrition, succession planning, and leadership development. 

• Coordinate internship program assignments, onboarding, and early‑career development for field staff. 

Reporting & Data Management 

• Prepare and maintain operational reports, dashboards, and tools that provide visibility into project health, capacity, staffing, and KPIs. 

• Maintain accurate, confidential, and timely operational metrics and personnel data. 

Supervision 

• Oversee Assistant Superintendents and Superintendents, including performance management and hiring activities. 

Travel 

• Primarily local travel during business hours, with occasional out‑of‑state or overnight trips (less than 20%). 

Key Skills 

• Strong operational planning and project management abilities. 

• Excellent organization and ability to manage multiple priorities in a fast‑paced environment. 

• Effective problem‑solving and decision‑making with sound judgment and discretion. 

• Strong interpersonal and communication skills, able to engage stakeholders at all levels. 

• Ability to work collaboratively across Field Operations, Project Management, HR, and Business Development. 

• Self‑starter with initiative, adaptability, and high attention to detail. 

Required Experience  

• Experience coordinating field operations or construction staffing across multiple regions. 

• Background supporting operational planning, KPIs, and project tracking. 

• Experience collaborating with HR on workforce planning, hiring needs, or talent management. 

• Experience preparing operational reports, dashboards, or performance metrics. 

• Supervisory experience overseeing field operations staff (Assistant Superintendents, Superintendents).