Assistant Patient Care Director - West Side Ambulatory Surgery Center

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Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Day (United States of America)

Compensation Range

The base pay scale for this position is $107,000.00 - $163,250.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Assistant Patient Care Director

10am-8pm

HSS Sports Medicine Institute - West Side Ambulatory Surgery Center

Overview:

The Assistant Patient Care Director will support the oversight of the clinical and operational functions of the patients. Responsibilities include working with the Patient Care Director, Senior Director, interdisciplinary teams, vendors, and Professional Development (PD) team to set goals and objectives in accordance with HSS strategic initiatives, as well as planning, organizing, and monitoring unit activities. The Assistant Patient Care Director will partner with the Senior Director and Patient Care Director to facilitate efficient and cost-effective daily operations. The Assistant PCD will assist with the management and evaluation of unit and staff performance while establishing an environment where both staff and patients are able to reach their full potential. They will coordinate and lead unit activities to assure optimal and appropriate care for patients, consistent with the philosophy and goals of the Nursing Department and Hospital for Special Surgery. They will collaborate with the Patient Care Director, Frontline staff, and the Interdisciplinary Team to promote the highest standards of care and safety as is critical to the mission of HSS.

Staff Development

• Collaborate with PD to facilitate staff orientation and development
• Assist with orientation coordination for new hires and training of float staff
• Serves as a resource to coordinate clinical activities to ensure the highest level of patient care, incorporating patient safety, interdisciplinary communication, patient satisfaction, and resource utilization
• Maintain and update Arthroplasty and Spine materials in collaboration with PD
• Collaborate with PD to work on clinical staff competencies
• Facilitate staff involvement in hospital wide committees.

Clinical Competency and Practice

• Review policies, post-op education material, and education /medication for all clinical areas
• Collaborates with the team to coordinate the plan of care for all complex patients
• Active engagement, council membership, and serves as co-chair on councils
• Complete/ Monitor audits and tracers in collaboration with CN IIs, CN IIIs, and the Patient Care Director.
• Support clinical operations of the unit as needed, such as the charge nurse, and take clinical assignments at the bedside.

Unit Development and Projects

• Utilizes the performance improvement model (Plan-Do-Study-Act) to build QI projects that improve patient outcomes.
• Work as a leader, with CN IIs, and CN IIIs on unit-wide projects; 1 per year
• Facilitate coordination and collaboration between all areas of the ASC (holding, OR, PACU) to improve patient experience and workflow processes

Leadership Responsibilities:

• Partners with the Patient Care Director regarding clinical practice, staff communication, time utilization, change facilitation, and staff assignments
• Developing quality management and performance improvement activities
• Address areas of weakness and develop plans for improvement
• Collaborates with the Patient Care Director on performance management, conducting performance evaluations, and implementing performance improvements.
• Partner with the Patient Care Director in implementing operational policies and procedures, and ensure operational efficiency is maintained
• Understand Magnet nursing principles and culture, drive Magnet initiatives
• Employee Rounding
• Supports staffing for all areas
• Maintain cultural and diversity appreciation when interacting with patients and their families, visitors, and co-workers
• Work collaboratively with interdisciplinary teams to improve workflow and enhance patient experience
• Cover Patient Care Directors in their absence
• Cover the Nursing Supervisor role if needed

Education and Requirements

• Required: Bachelor's Nursing / BSN
• Required: Master's, or currently enrolled
• Required: Registered Nurse License, BLS
• Required: Certification recognized by the ANCC, in orthopedics and/or CNOR.

Skills

Excellent verbal and written communication skills

Strong customer service orientation

Strong clinical knowledge and experience

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.