Associate, Ancillary Services (Asset Management)

About Lincoln Avenue Communities

Welcome to Lincoln Avenue Communities (LAC)—a leading, mission-driven real estate private equity firm dedicated to strengthening communities through the development and preservation of affordable housing.

As a vertically integrated developer, investor, and long-term operator, we deliver sustainable, high-quality homes to lower- and moderate-income individuals, seniors, and families across 32 states. Our growing portfolio—more than 180+ properties and 30,000+ homes—reflects our commitment to long-term impact, operational excellence, and resident well-being.

LAC is proud to be recognized as an industry leader, recently ranked No. 1 on Affordable Housing Finance’s 2025 AHF 50 list of top developers. Our approach combines strategic investment, thoughtful design, and community partnerships to deliver housing solutions that foster stability, opportunity, and resilience.

About This Role

Our Asset Management team is seeking an Associate to join our Ancillary Services group, supporting a growing national portfolio of affordable multifamily housing.

You’ll help unlock value by supporting programs that enhance the resident experience and drive non-rent revenue and savings—such as parking, laundry, broadband/Wi-Fi, utility management, solar/ESG initiatives, and other resident services. You’ll partner with Operations, Asset Management, and key vendors to evaluate opportunities, implement pilots, and track performance to scale what works.

This role reports to the Director of Ancillary Services and is based in our Denver regional office on a hybrid schedule (3 days per week in office).

Occasional travel to properties and vendor sites may be required.

What You’ll Do

• Support ancillary initiatives end-to-end, including scoping opportunities, building business cases, coordinating implementations, and measuring outcomes.
• Identify and roll out new value-generating initiatives across the stabilized portfolio that grow ancillary income, reduce expenses, and improve operational efficiency.
• Analyze performance by maintaining models and dashboards to track KPIs (adoption, NOI impact, payback/IRR, resident satisfaction) and recommending course corrections.
• Focus on utility and procurement opportunities, including utilities monitoring, rebates and incentive programs, solar, preferred vendors and pricing, and PMC compliance.
• Assist with vendor management through RFP support, diligence, contract tracking, SLA monitoring, and ongoing performance reviews.
• Monitor trends in proptech, connectivity, EV/solar, amenities, and resident services to inform the ancillary pipeline and pilot roadmap.
• Prepare clear memos, dashboards, and presentations for internal stakeholders and investors, and present findings and recommendations.
• Develop light marketing materials, resident communications, and incentive guidance to drive awareness and adoption of ancillary programs.
• Collaborate with Operations, Asset Management, Development, Construction, and Finance to ensure smooth rollout, data integrity, and feedback loops from the field.
• Leverage generative AI tools to accelerate data analysis, vendor and contract review, and creation of draft memos, dashboards, resident communications, and presentations.

Requirements

Your Education and Experience

• Bachelor’s degree in business, finance, urban planning, real estate, or a related field.
• 3-4 years of experience in CRE, affordable housing, asset management, financial analysis, or a related field.
• Strong analytical toolkit: Excel (pivots/lookup/index-match), comfort with large datasets, and disciplined financial modeling.
• Clear, concise communication – written and verbal – with the ability to tailor insights for different audiences.
• Highly organized, detail-oriented, and able to juggle multiple projects and deadlines.
• Team-oriented with a proactive, learning mindset in a fast-paced, growth environment.
• Comfort experimenting with generative AI tools (e.g., ChatGPT, Copilot) to boost efficiency in analysis, reporting, and daily workflows.
• Nice to have: familiarity with Yardi/RealPage or similar; basic SQL/Tableau/Power BI; experience with vendor contracts or RFPs; interest in ESG/utility optimization.

Benefits

What We Offer

The expected base salary for the role is $95,000-$105,000. This represents the current range and is subject to change. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Our comprehensive total rewards package offers more than just a salary. Benefits include:

• Performance-based bonuses
• Full medical, dental, and vision coverage for you and your dependents
• 401(k) plan with employer matching and immediate vesting
• Life and disability insurance
• Generous PTO, holidays, and sick time
• Paid parental leave