Associate Chief Patient Care Services Officer - Home Care Services

Site: Mass General Brigham Home Care, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Leading Recovery at Home with Excellence in Patient Care________________________________________About the RoleWe are seeking an accomplished and visionary senior healthcare leader to serve as Associate Chief, Patient Care Services – Home Care. In this pivotal role, you will provide strategic direction, operational leadership, and clinical oversight across our home care organization. You will ensure patients receive the highest quality of recovery support in the comfort of their own homes, while advancing our mission to deliver safe, compassionate, and innovative care.The Associate Chief will lead a dynamic team of clinical professionals, oversee service line growth and financial stewardship, and drive a culture of excellence, accountability, and continuous improvement. This position is an outstanding opportunity to impact the future of home-based care at scale and requires deep expertise in the Medicare Home Health benefit and related requirements.This is a hybrid leadership role with regular weekly presence expected at both:

* Wells Ave, Newton (Wells Park), Newton, MA

* Revolution Drive, Somerville (Assembly Row Main Building), Somerville, MAIn addition, the Associate Chief will visit our other regional offices as needed to support operations, clinical teams, and organizational initiatives.Home Care at a GlanceOur home care division makes a profound impact each year, with over 455,000 visits annually and an average daily census of more than 4,000 patients. We proudly serve more than 200 towns, supported by a team of over 560 patient-facing clinicians, including nurses, therapists, social workers, and allied health professionals. With five regional offices across Newton, Beverly, Braintree, Chelsea, and Bridgewater, and service areas spanning Home Care and Health Products, we provide patients with seamless, high-quality care where they need it most—at home.

Job Summary

Key Responsibilities

Provide leadership for home care operations, ensuring excellence in clinical practice, patient safety, education, and professional development.

Develop, execute, and evaluate operating plans, policies, and long-term initiatives aligned with organizational priorities.

Direct and oversee all clinical services, including nursing, rehabilitation therapy, and allied health.

Foster collaboration across disciplines to advance programs, policies, and services that meet patient and community needs.

Build, mentor, and lead a high-performing clinical leadership team, cultivating a motivated and engaged workforce.

Expand access to care by developing and refining innovative home-based care models and programs.

Align home care strategy with enterprise-wide initiatives to optimize care delivery across all settings.

Ensure financial viability through budget management, performance monitoring, and operational efficiencies.

Qualifications

• Master’s degree in Nursing, PT, OT, or a related healthcare field (required).
• 5–7 years of home health management experience (required).
• 2–3 years in an Executive Director or Vice President level leadership role (required).
• Demonstrated ability to collaborate effectively with diverse stakeholders and drive measurable outcomes.
• Proven ability to inspire, motivate, and lead teams toward superior results.
• Strong analytical, financial, and data-driven decision-making skills.
• Excellent communication, judgment, and interpersonal skills.

Additional Job Details (if applicable)

• Prior experience in a large, cross-functional healthcare organization is preferred.

Remote Type

Hybrid

Work Location

75-95 Wells Ave

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$158,496.00 - $230,547.20/Annual

Grade

10At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.

The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

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