Associate Customer Service Representative
All Lines TechnologyLittle Rock, AR
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Job Description
Job Title:Associate Customer Service Representative IIJob Description:The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization’s service standards.Key Responsibilities:
- Handle customer inquiries and resolve issues promptly and professionally.
- Analyze customer service needs and communicate effectively with service and technical departments.
- Solve basic customer problems while ensuring a positive customer experience.
- Frequently report to the Customer Service Manager.
- Level II: 3–5 years of experience in customer service or a related field.
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