Associate Director of Financial Aid

Associate Director of Financial AidDescription1. Financial Aid Processing- 60% of the time Maintain knowledge of federal, state, and institutional regulations and how they apply in thecontext of enrolling at Talladega College Analyze financial aid application data, create and renew financial aid awards and modifyfinancial aid packages based on changes; communicate changes in eligibility to students andparents. Transmit and monitor Institutional Student Information Records (ISIRs), and monitor ISIRtransactions and changes to ensure federal compliance standards are being met Monitor and request drawdown of federal loan, Pell grant and SEOG amounts incollaboration with Business Office staff Handle inquiries and requests from the Federal. State, or other constituents for renewals andrequested documents. Training office staff on federal aid and compliance2. Counsel students and families- 35% of time Counsel students and families in person, in writing and over the phone about the financial aidprocess, award packages, billing statements, budgeting, and the financial impact of changingenrollment Lead financial literacy events Be conversant in services, resources and policies available across campus3. Advocacy, committees, collaboration, and general office participation- 5% of time Attend departmental and divisional meetings; serve on various committees; partake in financial aid advocacy or professional development organizations4. Support, respect, and commit to embracing diverse backgrounds, values, and points of view to build astrong and inclusive community5. Complete and meet deadlines for required training and performance management cycle6. Perform other duties as assignedPreferredAssociate Director:  Education: Bachelor’s Degree; Master’s Degree Preferred  Experience: 5+ years of financial aid experienceo Ideally, experience using PowerFAIDS, FSA Partner, SIS and other aid processingsystemsSpecific Job Duties• Responsible for office operations in the absence of the Director of Financial Aid• Responsible for processing ISIRs, corrections, originations, and disbursements.• Responsible for uploading COD Response files.• Responsible for Satisfactory Academic Process (SAP) monitoring and implementation.• Responsible for providing technical assistance for aid processing systems as necessary.• Assisting the Director with the financial aid portion of the Integrated Postsecondary EducationData System (IPEDS) report.• Assisting the Director with reporting the Fiscal Operations Report and Application to Participate(FISAP) report.• Responsible for processing Professional Judgements and Unusual Enrollment History (UEH).• Responsible for students A-L. Responsible for processing Anticipated Aid reports at the beginning of each semester.• Responsible for processing ad hoc reports for administrative usage as necessary.• Responsible for being 1st level of handling escalated student & parent calls• Responsible for processing external agency requests for student verification.• Responsible for assuring the accuracy of the financial aid information listed on my.talladega.edu.• Responsible for assuring that electronic forms and links are updated each academic year.• Responsible for assisting with the reconciliation process as directed (A-L).• Responsible for overseeing FAO staff training.• Responsible for submitting VA certifications and monitoring VA-eligible courses for compliance.• Responsible for providing excellent, professional customer service.• Responsible for completing any other projects as assigned by the Director of Financial Aid.

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