Associate System Administrator - Facilities Security

DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page.

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Position Overview:

Schedule: Monday- Friday 8:00 am- 4:30 pmThe Associate System Administrator is responsible for maintaining the company's Facilities Security systems and providing technical support to users when needed. You will troubleshoot hardware and software issues, install and configure software and hardware, and assist in the planning and implementation of Facilities Security systems and projects. You will also monitor and maintain select server systems to ensure optimal performance and security.This is considered an essential on-site role, which requires regular on-site attendance and occasional irregular hours.

Responsibilities:

• ​Provide Tier 1 and Tier 2 technical support to users for hardware, software, and network issues in a timely manner 

• Install, configure, and maintain software and hardware 

• Assist in the planning, resource allocation and implementation of Facilities Security hardware/software projects 

• Monitoring and remediating issues with select server systems

• Support the development of basic hardware and software-based solutions for business needs as required

• Maintain accurate records of Facilities Security support requests and resolutions 

• Keep up with the latest security hardware and software technologies; assisting with testing and implementation of updates, upgrades or new systems as needed

• Coordinate with internal organization/support groups and/or with vendors to complete projects appropriately

• Other duties as assigned including but not limited to possible reallocation of efforts to other organizations per business need and management request.

Required Knowledge, Skills, and Experience

• Computer & Network Technology A.A.S. degree, equivalent relevant work experience or combination of education and experience

• Proficiency in troubleshooting hardware, software, and network issues 

• Knowledge in various operating systems (Windows/Mac/Linux/iOS/Android) 

• Self-motivated

• Familiarity with IT security best practices 

• Excellent communication and customer service skills

Preferred Qualifications:

• Computer & Network Technology A.A.S. degree

• 1-2 years of experience in similar role

• IT certification (e.g., CompTIA A+, Network+)

• Knowledge of DigiKey facilities and operations

Physical Requirements:

• Physical Impact Rating: Intensity-Moderate, Frequency-Often

• Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen

• Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body

• Capable of occasional walking/standing on concrete for 8-10 hours

• Must be able to climb stairs and use ladders and or scissor lifts to access equipment

Compensation:

The base pay range for this position is:

$29.50

to

$36.00

Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship, now or in the future. The employer does not offer immigration sponsorship for this opportunity.

Many factors influence the determination of base pay within a range, including the candidate’s work experience in related roles; the candidate’s knowledge, skills, capabilities, and performance; the relative pay of other DigiKey employees in similar roles; and the budget available for the position.

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DigiKey Electronics is an Equal Opportunity Employer. We encourage all qualified candidates, including protected veterans and individuals with disabilities, and to apply and be considered for open positions.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com.

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