Atm/Itm Technical Analyst
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Job Description
Euronet Worldwide, Inc. is looking for an ATM/ITM Technical Analyst to join their team in the Financial Services industry. As a worldwide leader in financial payment solutions, Euronet provides physical and digital touch points for consumers around the world. The ATM/ITM Technical Analyst position is a key role that will help ensure the seamless operation of Euronet's financial payment networks.
The selected candidate will have the opportunity to work for a company that has built a unique network of networks using cash-based and digitally driven services. Euronet's worldwide reach and real-time power enable transactions at every level of the global payments value chain. Euronet's goal is to provide consumers with the most convenient options to interact with their money.
Responsibilities
Provide technical support to Euronet's ATMs and related components
Troubleshoot and resolve software and hardware issues
Maintain accurate records of issue resolution
Respond to customer inquiries via phone and email
Collaborate with development teams to identify and resolve complex issues
Update internal knowledge base with technical tips and solutions
Test and evaluate new ATM software and hardware releases
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