Audio Visual Multimedia Manager
Technical OperationsManhattan, NY
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Job Description
OverviewTechnical Operations, Inc. is seeking a detail-oriented and proactive Audio-Visual Multimedia Manager to oversee and coordinate audiovisual events from inception to completion. The ideal candidate will have a strong background in audiovisual systems, management, and technical troubleshooting. This role requires excellent communication skills, professionalism, and the ability to work collaboratively with clients, vendors, and team members to ensure a successful flow of operations.Duties:
- Managing Multimedia Technicians, Schedulers, and Event Coordinators
- Working alongside management to ensure all contract and compliance standards are being met
- Overseeing time sheet approvals, task assignments, personnel scheduling & PTO requests
- Participating in meetings & conference calls with Multimedia management, affiliate teams, and business unit clients to facilitate planning and logistics coordination for important meetings
- Providing technical support for on-site events and virtual events when necessary
- Working with C-suite individuals and their admins to coordinate Firm Management meetings
- Managing the recruitment process, including facilitating interviews and making hiring decisions
- Administering progressive discipline in accordance with company policies and when appropriate
- Tracking team metrics and key data, and submitting a monthly billing and statistics report to management
- Providing training to employees and promoting cross-training and flexibility within the team
- Facilitating the development, documentation, and implementation of department processes and procedures
- Working to ensure the team is effectively and efficiently delivering to the client
- Working with clients, staff, and management on special projects or initiatives to continually improve service delivery
- Executing additional managerial responsibilities as required to support departmental operations
- College Degree or equivalent
- Must have at least five years of experience working in the Audio Visual industry or related field with a deep understanding of technology.
- Must be comfortable in a live event, control room, broadcast environment
- Exceptional oral, written, and interpersonal communication skills
- Ability to multitask
- Self-motivated, reliable, and punctual
- Organized and detail-oriented
- Ability to handle high-pressure situations
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