Automotive Service Assistant / Tow Truck Operator
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Job Description
Position Overview:
We are seeking a dependable, customer-focused Automotive Service Assistant with towing experience to join our team. This multifaceted role combines general shop support, customer service, vehicle handling, and safe operation of a tow truck. The ideal candidate will be mechanically inclined, organized, and capable of providing top-tier support both in the shop and on the road.
Key Responsibilities:
Service Assistant Duties:
Greet and assist customers in a friendly and professional manner.
Perform basic vehicle inspections and report findings to service advisors or technicians.
Move and park vehicles safely within the lot or service bays.
Maintain cleanliness and organization of the shop, bays, and waiting area.
Assist technicians with tool organization, parts retrieval, and minor tasks.
Document vehicle intake conditions and mileage
- Dispatching of work
Tow Truck Operator Duties:
Safely operate a wheel-lift tow truck to transport customer vehicles to/from the shop or other locations.
Respond to roadside assistance calls in a timely and professional manner.
Ensure proper loading, securing, and unloading of vehicles to prevent damage.
Maintain tow truck in clean and roadworthy condition; report any maintenance needs.
Qualifications:
Valid driver’s license with a clean driving record (CDL not required, but a plus). minimum of 5 years of driving experience
Basic mechanical knowledge of vehicles.
Previous experience in an automotive service or towing role preferred.
Excellent communication and customer service skills.
Ability to work independently and manage time efficiently.
Physically capable of lifting up to 50 lbs and working in outdoor conditions.
Work Schedule:
Monday through Saturday availability, occasional after-hours towing may be required.
Flexible scheduling depending on service volume and roadside call volume.
Benefits (if applicable):
Competitive hourly wage + overtime + potential bonuses.
Health, dental, and vision insurance.
Paid time off and holidays.
Uniforms and training provided.
Opportunity for growth in a fast-paced, supportive team environment.
How to Apply:
Submit your resume and a brief cover letter to [Insert Email or Link]. Include relevant experience, certifications, and availability.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.