Automotive Service Manager

Midas Auto & TiresLivonia, Michigan

$85,000 - $140,000 / year

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Job Description

Benefits:

401(k) matching
Bonus based on performance
Health insurance
Paid time off
Competitive salary
Profit sharing
Vision insurance

Midas is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations. The Store Manager is the leader of the shop. They are customer-facing, responsible for managing workflow, profitability, and overall team performance.

✅ Maximize Profitability & Sales Growth: Achieve monthly targets for Gross Profit, Tires, Financing, Car Count etc.

✅ Drive Operational Excellence: Ensure efficient workflow, proper staffing, and adherence to repair order process

Responsibilities:

Write and review repair orders, estimates, and inspections.
Dispatch and prioritize jobs to ensure every vehicle is inspected & presented within 45 minutes.
Sell recommended services and maintain high customer satisfaction.
Train and manage Service Advisors, CSRs, and Technicians.
Monitor KPIs like technician productivity, first-time fix rate, and service time.
Conduct meetings, set goals, and drive sales performance.
Control expenses (parts, labor, warranty claims, comebacks).
Manage inventory, parts ordering, and vendor returns.
Oversee compliance, safety, and shop appearance.

Qualifications

5 years Automotive Retail sales and/or management experience
Ability to communicate clearly and professionally
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver’s license

Job Benefits:

Guaranteed Base Salary + Commission Pay
Group health insurance (BCBS)
Paid Vacation (up to 2 weeks) & Paid holidays - 8+ per year
High-Volume Store Opportunity

Compensación: $85,000.00 - $140,000.00 per year

Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.

Join Our Winning Team

Midas is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and will help develop your career path.

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