Senior Technical Program Manager

Who We Are

TetraScience is the Scientific Data and AI Cloud company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes.

TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world's dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: Latest News and Announcements | TetraScience Newsroom:

In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective.

It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day.

Who You Are

TetraScience is hiring an elite program manager for a single key account in Boston, MA. The Program Manager role drives urgency within their team and the customer; every day matters as you drive this program team within an industry-first partnership.

As we have rapidly evolved up the technical scientific stack towards AI we require an uncompromising and results-driven project leader to help us deliver scientific and operational value within the constraints of the contract.

You are a customer centric and see-around-the-corner individual with a passion for navigating customer intricacies while maintaining delivery timelines.

You will need to fundamentally embody the principles of extreme ownership and have a demonstrated history of delivering challenging or complex implementations with several stakeholders.

For the avoidance of doubt, we remain in the category creation and evangelism phase and thus there is no industry playbook for this implementation or partnership. It will require extreme self-discipline and determination as we forge a partnership that will fundamentally and forever change the life sciences industry.

Tetra Way: Program Manager - Way of Working

This role requires radical transparency - you'll share all project data openly with customers and internal teams, including when things aren't going well. You must be fearless in running toward friction with solutioning mindset; customer resistance, technical blockers, use case scope changes, product enhancements, resource constraints.

This role Is NOT for you if:

• You prefer well-defined, repeatable processes over pioneering new approaches
• You avoid difficult conversations or sugar-coat bad news
• You need extensive management oversight to drive results
• You're uncomfortable with rapid iteration and changing priorities

What You Will Do

The TetraScience Senior Program Manager will report to the Head of Engagement and will be responsible for the thoughtful management of an industry-defining implementation for a single customer. This entails deep and collaborative oversight as well as collective urgency to ensure TetraScience meets or exceeds customer's operational and scientific value delivery in an Agile framework leveraging a Scrum-lite methodology.

• Lead end-to-end program delivery for a groundbreaking scientific data transformation involving 10+ workstreams across R&D, manufacturing, and quality systems
• Drive daily standup with customer stakeholders, ensuring full transparency on progress, blockers, and potential timeline impacts or adjustments
• Orchestrate cross-functional teams (TetraScience Sciborgs, Engineering, Customer Engagement) to deliver integrated scientific use cases
• Manage complex technical dependencies including cloud infrastructure, product development, data engineering pipelines, and AI model deployment
• Translate between highly technical teams and executives, ensuring alignment on both scientific outcomes and business value realization