Product Services Analyst, KYC (Fund Paralegal)
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Job Description
About the Role
Ontra is seeking a Product Services Analyst, KYC reporting to our General Manager, Emerging Products, on our Product Management team.
For this job, we are currently only hiring candidates based in the United States, with a preference for candidates based in New York City.
We're looking for someone excited to drive the seamless completion of Know Your Customer (KYC) requests, facilitate smooth onboarding for new customers by organizing essential files, and play a vital role in launching our new KYC services business.
If you have a strong background in KYC processes, exceptional organizational skills, and experience using PowerPoint to create detailed structure charts, we'd love to get to know you.
What You'll Do
- KYC Request Management: Complete KYC requests by answering questionnaires, providing necessary supporting documents, and effectively communicating with customers and their counterparties.
- Customer Onboarding: Facilitate the onboarding process for new customers by gathering, organizing, and managing the required files and precedents.
- KYC Service Launch: Play a key role in establishing Ontra's new KYC services business, contributing to its successful launch and growth.
- Customer Communication: Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment.
What You'll Bring
- Experience: 2+ years of experience as a paralegal, law clerk, or with a legal tech company.
- Industry Experience: Prior KYC experience at a bank or a private equity fund.
- Customer Orientation: Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience.
- Attention to Detail: Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination.
- Communication Skills: Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality.
- Growth Potential: Relevant KYC or legal support experience with potential to grow into more strategic responsibilities.