Office Assistant (Arvada, CO)

Who We Are

With a comprehensive lineup of Vehicle Protection plans, Sonsio offers industry-leading programs that cover Tire Road Hazard Protection, Appearance, Parts & Labor Warranties, Mechanical Advisory, and other critical consumer services. These benefits provide vehicle owners with affordable and valuable coverages to keep their vehicles on the road safely, and also maximize the resale value by keeping the appearance of their vehicles like-new.

Sonsio Vehicle Protection is committed to innovation and excellent customer service. Since our inception in 1984, Sonsio has been a leader in the automotive industry—serving more than 74,000 dealerships, F&I service providers, manufacturers, insurance companies, parts suppliers, retail chains, and many independent retailers across all 50 states, Canada, and Puerto Rico.

We understand the challenges and complexities that our partners face when it comes to offering vehicle protection plans. There is no one-size-fits-all. Every business we help is different and has their own set of challenges. That’s why, when you partner with Sonsio, we work with you to provide a custom solution designed to improve customer acquisition and retention and increase profitability.

And when it comes to managing claims, you don’t have the time or resources to worry about the headaches. Sonsio provides end-to-end support and decades of expertise to give customers the highest quality services with a world-class customer experience.

Base Pay Range:

$19 - $21.50/HR

As an Office Assistant, your essential job functions will include the following:

A professional, friendly face that serves as the initial point of contact for Sonsio receiving incoming calls as well greeting and directing visitors. Willingly assists many departments with clerical and data entry responsibilities. Ensures all mail and shipments are sent in a timely manner. Assists with office upkeep and maintaining vendor supplier relationships.

Office Management

• Promptly answers telephone calls to the main console and appropriately directs callers. Forwards messages as requested.
• Responds promptly to internal calls.
• Projects a professional, cheerful, and helpful telephone demeanor.
• Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality.
• Receives clients, job applicants, and other visitors in a courteous and professional manner, determines their needs, and directs them to the proper person; obtains each visitor’s name and ensures that he/she has an appointment or is expected.
• Requests each visitor to sign the visitor log.
• Promptly notifies the appropriate staff regarding visitors and offers refreshments if appropriate.
• Maintain the reception area in a neat and clean manner at all times.
• Helps maintain break room by emptying clean dishwasher daily, performing bi-monthly
  cleanout of the refrigerators, and being aware of inventory/approving invoices for vendors that stock coffee, vending, first aid, office, and janitorial supplies, etc.
• Water plants around office on a weekly basis.

Administration:

• Willingly perform other duties incidental to the position as assigned. Remain flexible in performing other duties upon request. Seek additional work when assigned work is completed.
• Performs clerical and data entry duties for Operations, as well as any additional tasks requested by Marketing or the Management Team.
• Foster a culture of personal responsibility, demonstrating Sonsio’ s values and code of conduct in daily interaction.
• Coordinate President’s New Hire meetings and monthly Anniversary meetings.
• Create and send communication for Employee Birthday and Anniversary announcements.
• Maintains Conference Room schedules using email requests.
• Approves and rearranges meetings to fit all daily needs.

Mailroom:

• Ensure all letters and checks are properly folded and postmarked before pick-up.
• Travels to post office 3 times a week to collect mail. Sorts and distributes mail to appropriate parties.
• Print Road Hazard stamps, package, properly attach shipping label, and ensure shipment.
• Willingly perform other duties related to shipping and mailing.

Other Duties as Assigned

Position Requirements

• Experience working in a general office work environment preferred.
• Experience utilizing MS Office – Word, Excel, Outlook
• Phone system/switchboard operation experience
• Strong communication, customer service, and communication skills required.

Competencies Required

• Results Orientation
• Agility
• Initiative
• Influence
• Customer Focus
• Learn Quickly
• Work Selflessly
• Work Efficiently
• Apply Knowledge
• Gather Information

Physical Job Requirements

• Continuous viewing from and inputting data to a computer screen.
• Sitting for long periods of time
• Lifting presentation materials not to exceed 25 lbs.

Drug Policy

• Sonsio is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.

This position is targeted to be closed on:

2025-10-18

Why Sonsio: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Sonsio is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Sonsio’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.