Manager Retail- Nutrition Services

Nutrition Services Retail Manager

Location: Hagerstown, MD | Schedule: Full-Time | Department: Nutrition Services

Deliver exceptional food experiences. Lead a team with purpose.

Meritus Health is seeking a passionate Nutrition Services Retail Manager to oversee daily operations at our popular on-site dining outlets-Robin's Cove Café and our Coffee Kiosk. This is your opportunity to lead a team, champion healthy eating, and bring innovation to the front lines of healthcare hospitality.

What You'll Do

• Oversee front-of-house food service operations to ensure timely, high-quality service

• Manage team scheduling, daily operations, and customer service for café and kiosk locations

• Ensure compliance with health, safety, and organizational policies and procedures

• Lead cost control efforts by tracking food/supply usage, reducing waste, and analyzing cost/benefit opportunities

• Support menu design, recipe development, and healthy food initiatives

• Partner with other leaders to drive departmental strategy and service consistency

• Promote a positive team culture focused on service excellence and continuous improvement

Qualifications

• Education: Associate's degree in food service or related field preferred (experience may substitute)

• Experience:

• 5+ years in food service, including 2-3 years in a supervisory role

• Experience in healthcare food service preferred

• Strong budgeting, inventory, and operations management background

• Certifications:

• Certified Dietary Manager (CDM) preferred

• SafeServ certification preferred

• Skills:

• Team leadership and staff development

• Excellent verbal and written communication

• Familiarity with food service technology systems

• Strong organizational and multitasking abilities

Why Join Meritus Health?

• A mission-driven health system with a strong community focus

• A chance to lead innovative dining experiences in a healthcare setting

• Supportive team environment and room for professional growth

• Competitive pay and benefits

Caring for Our Team

We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.