MHI Talent Solutions | Direct Hire, NetSuite Administrator

This critical position is situated in our Talent Solutions division, where we've cultivated a robust partnership with a highly esteemed client. The NetSuite Administrator role operates externally from our internal functions at Myers-Holum, responsible for maintaining and managing our company's IT infrastructure, ensuring the smooth operation of all systems, including but not limited to ERP, WMS, and OMS. As a NetSuite Administrator, you will play a key role in supporting our business operations by ensuring optimal system performance, security, and reliability. As a pivotal part of our Talent Solutions arm, our client is in search of a proactive and forward-thinking NetSuite Administrator to join their IT Team.

Industry: Apparel & Fashion

Role: NetSuite Administrator

Location: Los Angeles, CA

Onsite full-time

Key Responsibilities:

• System Administration:
• Administer, configure, and maintain NetSuite to ensure seamless operations.
• Perform regular system updates, patches, and enhancements, ensuring minimal downtime.
• Manage roles, permissions, and user access to NetSuite according to security policies and business needs.
• Monitor system performance, troubleshoot and resolve issues, and manage escalations.
• Work closely with the IT team to ensure integrations with other software tools and systems are functioning correctly.
• Customization & Optimization:
• Customize and enhance NetSuite functionality by building custom reports, workflows, dashboards, and saved searches.
• Work with internal stakeholders to identify opportunities to optimize processes and improve system performance.
• Collaborate with business units to implement new features or modules within the NetSuite environment.
• Support & Training:
• Provide ongoing support and troubleshooting for IT users.
• Develop and maintain training materials, conducting regular training sessions for employees to ensure they are well-versed in system features and best practices.
• Address user questions, concerns, and requests promptly and efficiently.
• Integration & Data Management:
• Manage integrations between NetSuite and third-party systems (e.g.,CRM, financial applications, eCommerce platforms).
• Ensure data integrity and accurate data flow between systems and resolve any discrepancies.
• Assist with data migration, audits, and backup processes as needed.
• Documentation & Reporting:
• Maintain comprehensive documentation for configurations, system processes, customizations, and troubleshooting steps.
• Create and maintain reports and dashboards to provide key metrics and insights to management.

Qualifications:

• Education: 
• Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field, or equivalent work experience.
• Experience:
• Minimum of 3-5 years of experience as a Techno-Functional resource or in a similar role.
• Proven experience in administering and optimizing IT systems
• Past experience in retail and apparel/fashion.
• Skills and Knowledge:
• Strong understanding of IT functionality, workflows, and best practices.
• Experience with SuiteScript, SuiteFlow, and other customization tools within NetSuite.
• Experience with 3PL, Shopify, Salesforce, Mulesoft, OMS and POS
• Understanding of direct to consumer retail and wholesale channels 
• Experience with global expansion and multi-region system architecture 
• Ability to troubleshoot complex system issues and provide effective solutions.
• Strong knowledge of integrations between NetSuite and third-party tools (APIs, EDI, etc.).
• Knowledge of SQL or other database management languages is a plus.
• Certifications:
• NetSuite Certified Administrator (Preferred).
• Soft Skills:
• Strong analytical and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Attention to detail and the ability to manage multiple tasks effectively.