Customer Service Insurance Agent

We are a family run business that started in 1973. We pride ourselves in making each employee's experience special and worthwhile. At McCluskey Chevrolet, you'll have the opportunity to drive your career to new heights or simply enjoy your work experience at your own pace.  We have a supportive, team-oriented environment. 

We are an INDEPENDENT AGENCY servicing customers nationwide.  

 

 RESPONSIBILITIES:

• As a Customer Service Agent your main responsibility will be to grow customer loyalty and keep agency retention at or above 95%
• Grow and maintain best in class customer relationships from the initial sale or call and throughout their experience at McCluskey
• Full Time - Monday to Friday - Possible Saturdays 
• Gather and analyze key information to help clients find the most discounts and best coverage options
• Cross Sell existing clients to help find the right insurance solutions and to maximize all policy discounts
• Assist the personal lines renewal process to discuss existing and new policy opportunities 
• Best in class support of all customers on incoming and out-going calls.  Professionally handle II billing renewal and new business request promptly 
• Answer phones, handle billing issues, renewals etc.

WE’RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS:

• 2 years of successful personal lines sales experience
• P&C Insurance license for OH
• Proficiency to multi-task, follow-thru and follow-up
• Excellent communication/people skills
• Confidence and ability to take initiative
• Ability to work independently within a team 

HERE’S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES):

• Medical, dental, and vision benefits
• Voluntary benefits available
• Paid time off 
• Paid company holidays
• 401(k) with conditional employer match 
• Growth potential
• Automotive discounts
  
  

IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION: 
An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V.  Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position.  Applications will be accepted for a minimum of 3 business days from the date of the initial posting.  McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.