System Design Analyst (Onboarding)

The System Design Analyst must be able to successfully define, document and perform system configuration. The successful individual will collaborate with the Quality team to identify defects and manage rework throughout ongoing client operations. The best candidates will have the ability to jump in and help out. You will need to really understand our business, processes and tasks so that you can help others effectively do their jobs. Up for the challenge?

The Gig:

• Experience performing requirements gathering, functional and data analysis, and system design and configuration
• Ability to identify and document data types, rules, mapping, and conversion requirements
• Conceptual knowledge or experience working with ETL tools and processes is highly desired
• Ability to coordinates and conduct all levels of system and user acceptance testing
• Ability to maintain system documentation for internal and external use
• Experience working with multiple projects and collaborating with diverse resources to meet timeline objectives
• Ability to identify and escalate deficiencies in technical work and implementation plans
• Participate in ongoing business process standardization
• Provide accurate and timely project communication, status and schedule updates to assigned client
• Create/interpret data mapping from source system(s) to target system
• Utilize assigned data conversion tools and documentation to promote efficiency and standardization
• Clearly communicate and present solutions to internal and external customers
• May perform other duties as assigned.

What you need to make the cut:

• 3 to 6 years of industry experience gathering/analyzing data for writing system requirements, performing system configuration, and creating ETL processes for data transactions
• 1 to 3 years of experience writing test plans & test cases
• At least one year experience working in an Onboarding Configuration Specialist title/position
• Good listener, able to apply the knowledge gained effectively
• Proven ability to manage multiple high-profile projects in a fast paced environment
• Exceptional client relationship/consultative skill-set required
• A self-directed team player: collaborative, seeks input, accepts and incorporates feedback from others, freely offers assistance
• Client-focused, positive and professional attitude
• Organized, detail oriented, accurate and responsive

The pay range for this position is 54K to 85K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).

This role is eligible to participate in the annual bonus incentive plan.

Interested? Great, we look forward to reviewing your application.

Internal applicants must be in good standing in their current roles and cannot be on a performance improvement plan.

Additionally, applicants must have been in their current roles a minimum of one year prior to moving into a new opportunity (Member Services & Client Services employees must have been in their roles a minimum of two full Annual Enrollments).

You will receive an auto-reply confirming that we've received your application, and you will hear from us again after we've reviewed your application and assessed whether or not to move you forward in our recruiting process.

If you do decide to apply, please know that every complete application will be carefully reviewed. Seriously! We know it is a time commitment to prepare an application. We will respect that effort by thoughtfully reviewing every single complete application and we are truly grateful for your interest.