Logistics Proof of Delivery (POD) Coordinator
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Job Description
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Responsibilities:
• Manually Upload PODs to TMS to assist carriers as needed
• Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment
• Verify the PODs are transferring correctly from TMS to SAP.
• Identify deliveries with Over, Short or Damaged [OSD] notations on the POD and report to CSR team
• Summarize issues or exceptions and remark in our TMS system
• In depth understanding of our process for carrier education purposes
• In depth understanding of logistics industry’s standards and best practices
• Advise Team Leader of all current issues and exceptions
Requirements/Qualifications:
• Supply Chain Planner/Specialist or Logistics Industry prior work history is preferred
• Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
• Clear and concise communication skills
• A good attitude and ability to manage assignments independently
• Ability to thrive in a high volume environment while still maintaining accuracy
• Prioritization, able to shift focus to urgent issues while not falling behind on routine duties
• Able to learn new systems quickly and adapt to abrupt changes
• Well organized and good follow up skills
• Detail oriented, able to sense urgency and know when to escalate for assistance
• Can create and maintain professional relationships with customers and carriers
• High School Diploma
• Any Work Experience