Customer Service / BDC Representative
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Job Description
What You Will Do
Receives and properly routes in bound calls for the dealership
Schedule Service Appointments
Assist customers in person and over to phone to help with any of their needs
Maintain the customer waiting area
Review repair orders and collect payment during vehicle pick-up process
Reconcile cash drawer
Scanning / and filling
Other duties may be assigned
What You Will Bring
A “Learn It All” attitude
Ability to work in a fast-paced environment
Ability to handle payments in an accurate manner
A positive and professional attitude
Ability to demonstrate the Company’s Core Values every day
What We Provide
Best of Madison Auto Dealer
Flexible schedules within core business hours (includes a rotating Saturday)
Paid training and development (no experience necessary!)
Employee discount on vehicle purchases and service
Pick your path advancement opportunities
Requirements
Valid driver’s license and acceptable driving record