Field Estimator (Inside Sales)

Benefits:

• 401(k)
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

Job Overview

Paul Davis Restoration is looking for a motivated, customer-focused Field Estimator (Inside Sales) to join our team. In this role, you'll be the first person on-site after a property damage event, responsible for assessing the situation, documenting the damage, and helping guide homeowners through the start of the restoration process.

This is a non-estimating role-you won't write full estimates but will use Xactimate to assist with supplements or small revisions as needed. You'll also communicate with insurance adjusters and ensure a smooth experience for our clients from day one.

Key Responsibilities

• Serve as the first point of contact at new reconstruction job sites

• Conduct thorough damage assessments (fire, water, mold, storm)

• Use tools like DocuSketch and mobile apps to capture site data

• Submit complete documentation to Desk Estimator for estimate development

• Use Xactimate to assist with estimate supplements when needed

• Communicate clearly and professionally with insurance adjusters

• Maintain consistent, compassionate communication with customers

• Complete job forms and upload accurate documentation to the system

• Represent the Paul Davis brand with professionalism and care

Qualifications

• High school diploma or equivalent required

• Experience in restoration, construction, or insurance claims preferred

• Strong communication and customer service skills

• Familiarity with mobile documentation tools (DocuSketch, apps, tablets)

• Highly organized and detail-oriented

• Valid driver's license and reliable transportation

• Ability to lift 50 lbs and access confined spaces if necessary

Flexible work from home options available.