Information Systems Technician
External Astera HealthWadena, Minnesota
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Job Description
Astera Health is seeking an Information Systems Technician to work collaboratively with the Information Technology Department.
This position is a Full-Time position scheduled at 80 hours per biweekly pay period, Monday-Friday 8:00am-4:30pm with on call rotation.
Astera Health offers a comprehensive benefits package including health, dental, vision, life and retirement. We also support work-life balance through benefits such as paid time off, short and long-term disability and our employee wellness initiative.
Some responsibilities of the Information Systems Technician include, but are not limited to the following:
- Provides general end user workstation assistance
- Troubleshoot and triage helpdesk tickets and phone calls with efficiency and timeliness
- Collaborate and assist IT team on projects and tickets
- Participate in an on-call rotation within the department
- Provide end user training for applicable systems and software
- Assist users with mobile devices and telephone troubleshooting
- Install low voltage infrastructure
- Maintain knowledge on current end user technology
Education and experience required:
- High School Diploma or GED
- Or combined years of relevant education and experience to perform the essential duties of this position
Astera Health is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.