
Customer Service Representative
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Job Description
Company Description
Beltmann Relocation Group, headquartered in Minneapolis, is one of North American Van Lines' largest hauling and sales agents. With a history of nearly 101 years, the company operates a fleet of over 700 specialized moving vehicles and delivers comprehensive relocation solutions to individuals, families, and corporate clients nationwide. Owned by the Battina family since 1955, Beltmann Relocation Group is recognized for its industry-leading resources, customer focus, and strategic branch locations across the U.S.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Dallas, TX. The Customer Service Representative will be responsible for managing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the customer experience. Daily tasks will include answering customer calls, resolving issues, and maintaining accurate records of customer interactions. The representative will work closely with other team members to ensure that all customer needs are met effectively and efficiently.
Qualifications
- Customer Service, Customer Support, and Customer Satisfaction skills
- Experience in enhancing Customer Experience and delivering exceptional service
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Problem-solving skills and attention to detail
- High school diploma or equivalent; additional qualifications in customer service or related fields are a plus