Fitness Manager

Benefits:

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Fitness Manager

Reports to:Club General Manager

Position Summary:The Fitness Manager is a hybrid leadership role combining oversight of both Personal Training and Group Fitness programming, while also playing a key role in the overall success of daily gym operations. This position leads by example to ensure that Crunch members receive world-class service, quality programming, and a safe, clean, and fun fitness environment. The Fitness Manager will develop a high-performing team of fitness professionals, contribute to operational efficiency, and drive both member engagement and retention.

Requirements:

4 year college degree preferred

2-4 years management experience preferred

Qualifications:

Valid CPR/AED Certification (Required)

Nationally Accredited Certification in Group Fitness and/or Personal Training (AFAA, ACE, NASM, or equivalent preferred)

Previous experience teaching or training clients at varying fitness levels

Strong leadership, organizational, and customer service skills

Ability to manage schedules, payroll, and performance metrics

Previous experience supporting or managing gym operations

Primary Responsibilities:

Leadership & Team Development

Recruit, onboard, and train group fitness instructors and personal trainers

Conduct performance reviews and provide coaching or corrective action as needed

Provide ongoing leadership and professional development opportunities

Ensure all fitness staff follow company standards for punctuality, uniform compliance, friendliness, and cleanliness

Foster collaboration between departments to ensure smooth daily operations

Group Fitness Program Management

Maintain and distribute accurate group fitness class schedules

Ensure classes are consistently covered and manage sub procedures

Track and report attendance weekly; manage performance metrics

Supervise club-level group fitness marketing materials (flyers, guest passes, etc.)

Implement new programming and promote attendance at special events

Coordinate all quarterly and holiday schedule updates with corporate and internal teams

Teach a minimum of two group fitness classes per week

Curate organic social media content that highlights the Group Fitness experience

Personal Training Management

Oversee and coach the sales process for CrunchOne Kickoff sessions

Support personal trainers in delivering consistent, high-quality service

Manage all phases of the client journey from onboarding to retention

Monitor team metrics for client acquisition and session utilization

Coach the team to meet and exceed revenue and retention goals

Gym Operations Support

Act as a liaison between the fitness department and front desk/operations team

Support the cleanliness, maintenance, and functionality of equipment and training spaces

Assist with supply ordering and inventory related to fitness programming

Participate in club walk-throughs to identify and address operational issues

Be available to step in as a floor leader when needed, helping with member concerns, staff direction, and safety oversight

Work collaboratively with the General Manager and other department leads to ensure smooth daily operations and peak member satisfaction

Schedule:

Full-time position (Minimum 40 hours/week)Suggested hours:

Monday-Thursday: 10am-8pm

Saturday: 9am-2pmAlternative shifts available with approval (e.g., 7am-5pm, 8am-6pm)

Culture & Brand Fit:

Crunch is a gym that fuses fitness with entertainment in an inclusive and high-energy environment. Whether your background is in dance, yoga, weightlifting, or even aerial performance-we're looking for fitness leaders who love to work hard, have fun, and inspire others to do the same. As a Fitness Manager, you'll be a key player in building that atmosphere every day.