Accounting Operations Manager

SUMMARY

The Accounting / Finance organization’s primary mission is to provide accurate, timely, and efficient financial services and analyses to our business partners while safeguarding company assets and continuously improving business processes.

The Accounting Operations Manager will oversee the day-to-day operations of Accounts Payable (AP) and Accounts Receivable (AR) Teams, doing so with an internal / external customer focus and continuous improvement mindset. The ideal candidate will be responsible for managing a team of AP/AR professionals, ensuring the delivery of high-quality services, implementing and improving operational policies and procedures, and supporting the growth and profitability of the company.  Additionally, the Accounting Operations Manager will work closely with the Corporate Controller to successfully achieve AP/AR KPI’s while continuing the push for automation wherever possible.  This position is dynamic and will have the ability to grow/develop with the department’s changing needs.

DUTIES AND RESPONSIBILITIES

1. Oversee the day-to-day operations of the AP and AR processes, ensuring that high quality services are delivered effectively and efficiently.
2. Manage a team of AP/AR professionals, including hiring, training, and performance management.
3. Develop and implement operational policies and procedures to improve efficiency and effectiveness.
4. Act as a subject matter expert for accounting operations, focusing on the vendor / customer while providing mentorship to team.
5. Work with General Ledger Team when necessary to resolve AP/AR related reconciliation issues.
6. Collaborate with internal departments to facilitate investigation and resolution of AP/AR issues, ensuring discrepancies are resolved timely.
7. Monitoring / analyzing / automating process workflows to ensure efficient and effective use of resources while maintaining customer satisfaction and a high level of accuracy.
8. Special projects & other duties as assigned by the Corporate Controller or CFO.

 

 

SUPERVISORY RESPONSIBILITIES

 

The Accounting Operations Manager will be responsible for daily supervisory functions, annual performance reviews, and performance management of the AP/AR Teams.  This position will be in regular communication with the Corporate Controller regarding staff conversations / needs / wants.  This individual is also required to have the ability to communicate and work effectively with the other departments within the business.

 

Knowledge/skills specific for this position:

 

• This position requires sufficient knowledge and experience in Accounts Payable and/or Accounts Receivable in a mid to large company setting.
• 2+ years supervisory experience required.
• Excellent communication skills required.
• Project management in back-office processes desired.
• Uses intuition and experience to complement data. Can present both pure data and risk adjusted information clearly, quickly, and concisely.
• Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully.
• Experience in leading automation projects desired.

 

System Knowledge and/or requirements:

 

• Proficiency in Microsoft products, i.e., Teams, Excel, PowerPoint, Word, D365
• Proficiency in Business Application software, i.e., AS-400, Medius, PowerBI

 

Education Requirements:

 

• Bachelor’s degree or equivalent office manager / shared service experience required

 

WORKING CONDITIONS AND PHYSICAL EFFORT

 

• Work is normally performed in a hybrid office work environment.
• Bending and light lifting.
• Infrequent air/land travel may be required.
• Generally limited exposure to physical risk.