Customer Service Representative

Digital HirePontiac, MI

Apply with Sonara

Apply

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Job Description

Duties:

Entering data
Splitting and labeling loan packages
Ordering verifications of income
Verifying Social Security Numbers
Indexing of loan conditions
Ordering and uploading documents
Loan verification
Submitting summary report reviews
Reviewing state and federal compliance
Handling inbound and outbound calls

Qualifications:

High school diploma or equivalent
No Mortgage experience necessary
Comfortable with technology (experience using dual monitors)
Process oriented
Comfortable talking with clients over the phone
Ability to multitask and adapt to change
Positive attitude and willingness to learn
Strong attention to detail
Experience in a professional or office setting

We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance