Application Specialist - PMP

Job Details

Job Location: Lewisberry- Lewisberry, PA

Salary Range: Undisclosed

Description

Department: PMP

Reports To: Director of PMP

Purpose:

The Application Specialist- Paving & Material Processing serves as a technical expert who bridges the gap between product capabilities and customer needs. This role plays a crucial part in driving sales, enhancing product adoption and ensuring customer satisfaction through hands-on support and education. The ideal candidate will be both mechanically proficient and highly analytical, capable of advising on the best practices to improve efficiency, throughput, and product quality.

Key Responsibilities:

• Act as a subject matter expert on crushing and screening applications, including jaw crushers, cone crushers, impactors, scalpers, and finishing screens
• Evaluate site-specific material characteristics and recommend the appropriate screen media, screen sizing, and crushing configurations
• Analyze material gradation reports and make data-driven recommendations to improve efficiency and product specification compliance
• Troubleshoot performance issues and recommend corrective actions in collaboration with service teams.
• Collaborate with the sales team to identify customer needs and present appropriate product solutions
• Provide in-depth product demonstrations and application insights that highlight competitive advantages.
• Assist in closing deals by reinforcing technical benefits and addressing customer concerns
• Offering pre- and post-sale machine application support to dealers, contractors, and end-users
• Troubleshoot application challenges and provide recommendations based on best practices
• Conduct on-site visits to support product trials, commissioning, or optimizing operational performance
• Frequently visit client job sites to offer hands-on technical assistance, assess equipment performance, and strengthen customer relationships through in-person engagement
• Stay current on industry trends, technologies, and competitive equipment
• All other duties assigned

Experience, Education, Skills and Knowledge:

• High School Diploma, GED, or equivalent experience required
• Strong knowledge of paving equipment, processing systems, and construction site workflows
• Strong understanding of material properties, gradation curves, and sizing screens
• Ability to interpret material analysis reports and production data
• Excellent communication and interpersonal skills
• Mechanical or civil engineering background preferred; field experience is a strong asset
• Willingness to travel frequently and work in outdoor or construction environments
• Strong ability to self-manage the workload and priorities
• Must have a valid driver's license and be able to meet company driving requirements

Preferred Qualifications:

• Experience with OEM crushing and screening equipment (e.g., Metso, Sandvik, Powerscreen, Kleemann)
• Technical certifications or formal training in heavy equipment or process engineering

Qualifications