Human Resources Manager – Employee Relations & Administration

Job Summary

The Human Resources Employee Relations and Administration Manager oversees the full scope of HR Core Operations including Payroll, Employee Relations programs, Benefits and related administration, programs and other responsibilities, while managing directly related employees, and ensuring efficiency and productivity.  The manager serves as a strategic leader whose responsibilities include developing, coordinating, implementing, and analyzing all employee relations and administration efforts, including policy/procedure development and review. A direct focus on accountability and compliance is a key part of this role. The manager leads various resort-wide HR related management support and employee sessions including investigations, counselling, mediation, discipline, and others as needed. The manager possesses a solid foundation in overall Human Resource concepts, applicable law, and compliance regulations. Must have strong business acumen, while demonstrating a proven ability to develop and lead to consistent improvement in focused areas. Must be driven, outcome-focused, and have excellent communication skills to convey division and resort initiatives. They will act as MOD in absence of HR Management. 

Previous Human Resources management and or supervisory experience of 5+ years

Strong leadership and interpersonal skills

Excellent written and verbal communication skills

Strong attention to detail and organization skills

Strong analytical skills

Ability to quickly learn new domain/technical concepts

Must be able to prioritize work in a busy work environment and adhere to deadlines

Strong computer skills with proficiency in Microsoft Word, Excel, Outlook, and general database applications

Preferred

Bachelor’s degree in human resources or related field

SHRM-CP, SHRM-SCP, PHR, SPHR, or similar professional certification

Familiar with HRIS platforms

Knowledge of resort operations

Bilingual (English/Spanish)

Typical Schedule

Days:

Monday-Friday, weekends and holidays as needed

Hours:

9am-5pm, evenings as needed – position requires on-call status 

Core Responsibilities

•   Manage and provide support/guidance to HR Core Team with focus on payroll, benefits, leave/light duty administration, international work programs and      various other responsibilities
•   Conduct resort-wide investigations, mediation, counselling, discipline, reasonable suspicion drug testing, background check sessions and other as needed
•   Maintain knowledge of the latest industry trends related to Payroll, Employee Relations programs, Benefits Administration, and general human resource        topics
•   Responsible for I-9 administration/audit
•   Manage and provide support/guidance to HR Core Team with focus on payroll, benefits, leave/light duty administration, international work programs and      various other responsibilities
•   Conduct resort-wide investigations, mediation, counselling, discipline, reasonable suspicion drug testing, background check sessions and other as needed
•   Maintain knowledge of the latest industry trends related to Payroll, Employee Relations programs, Benefits Administration, and general human resource        topics
•   Partner with and assist co-manager with various HR team and company-wide meetings, initiatives and events
•   Complete cross-training and serve as back-up in the absence of other HR professionals
•   Actively participate in resort management meetings, development programs, and committees
•   Assist with special projects assigned by management

Applications accepted through May 30, 2025.