
Food Server - Muckleshoot Restaurant Part-Time
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Job Description
WE'RE DOUBLING DOWN ON YOUR FUTURE
Competitive salary of $16.66/hr + tips with discretionary performance bonuses 2x a year!
Complimentary meals and covered team member parking.
Company-paid gaming licenses (Class A & Class B)
WHAT YOU'LL DO
- Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism.
- Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
- Prepare and maintain a detailed table, before, during and after guests are served.
- Take orders and present food to guests.
- Help guests select food and beverage items (i.e.: explaining daily specials, offering appetizers, or answering food preparation questions).
- Keep the wait station area clean and restocked.
- Adhere to sanitation, safety, and alcohol beverage control policies.
- Complete specific daily/weekly cleaning duties.
- Provide excellent guest service by providing a positive dining experience.
- Conclude the dining experience by thanking the guests and inviting them to return.
- Create, maintain, and facilitate a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
- Other duties as assigned.
WHAT YOU'LL BRING
- Ability to obtain a Class III B gaming license.
- Minimum of 1 (one) year serving experience required.
- Must maintain a valid WA State Health Card/Food Handlers Permit (required).
- Must have or be able to obtain a Class 12 Alcohol Permit (required).
HOW YOU'LL BE SUCCESSFUL
- Knowledge of wines.
- Knowledge of health & safety standards, and safety regulations as required.
- Ability to speak at length with guests about the food and beverage selections, aiding their decision-making process.
- Ability to accurately receive and enter food and beverage orders through the given POS system and must possess knowledge of fine-dining coursing with appropriate and timely steps of service.
- Ability to demonstrate excellent guest service skills.
- Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
- Ability to follow specific instructions. Read, write, and speak English fluently.
WHAT TO EXPECT
- Availability- Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
- Physical- Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
- Environment- Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
MISSION
Our mission is to provide economic stability for our community by creating unforgettable entertainment experiences by inspired team members delivering exceptional guest experiences.
VISION
We exist to create unforgettable entertainment experiences!
VALUES
- Wisdom: Learn, Share, Grow
- Respect: Earn it, Show it
- Integrity: Earn Trust Through Honesty
- Fun: Bring Smiles to Everyone