Behavioral Health Assistant

Description

Essential Job Responsibilities:

• Manage schedule for office.
• Schedule behavioral health patient appointments.
• Do prior authorizations and work with insurance companies as needed.
• Act as liaison to coordinate issues with Business Office, Administration, and Clinical Services.
• Complete FMLA and disability paperwork on behalf of providers.
• Coordinate the review, revision, and implementation of department policies.
• Address concerns and questions with walk-in patients.
• Manage departmental email.
• Other duties as assigned.

Requirements

Education: High school diploma or equivalent required; college-level coursework preferred.

Experience: Three to five years previous healthcare related experience preferred. Experience with medical billing and coding preferred.

Other Requirements:

• Highly proficient with Microsoft Office products including Outlook, Word, Excel, and PowerPoint.
• Ability to manage, control, and direct multiple tasks at the same time; detail-oriented, organized.
• Optimistic and energetic with highly refined interpersonal and communications skills.
• Demonstrated ability to exhibit compassion, courtesy, and respect for employees and patients.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.