Benefits Specialist
Employee Liability Management IncMobile, AL
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Job Description
JOB SUMMARY: Benefits Specialist is responsible for administration of benefits for participating clients.Responsibilities include:
- Managing client benefits. This includes but not limited to: eligibility, enrollments, terminations, reconciling monthly benefit invoices, contacting clients about their renewals, maintaining employee and client records.
- Electronic 401k submissions
- Generating open enrollment notices
- 401k Eligibility, Loan Processing and Set Up.
- Answering questions from employees about their benefit deductions.
- Auditing terminated employees benefits for final deductions.
- Works closely with Payroll and Accounting on all benefit related issues.
- Researches and resolves questions from managers and employees regarding benefit deductions, eligibility and enrollments.
- Maintains knowledge of all Benefits software.
- Maintains knowledge of all PEO services to assist clients with general inquiries.
- Ensures that the highest quality level of customer service is provided to clients and employees.
- Establishes and maintains a positive working relationship with clients, co-workers & other departments
- Assist in special projects as assigned by management and other duties as assigned.
- Intermediate to advanced Microsoft Office skills – Outlook, Word and Excel.
- Experience handling employee benefits.
- Experience with invoice and/or benefit reconciliations preferred
- Excellent time management skills
- Ability to listen, communicate (written and verbal), excellent grammar, spelling and proofreading skills and follow-up effectively with all staffing levels and clients/customers
- Ability to work independently, self-starter, energetic
- Must be detail oriented.
- Able to adhere to tight deadlines
- High School diploma required.
- Able to handle highly confidential information.
- Initial application review
- First-round interviews with the hiring manager
- Second-round interviews with team members
- Final decision and offer
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