Billing and Payroll Support Coordinator

Billing and Payroll Support Coordinator $25-30/hr Depending on Experience

At Generations Home Care our mission is to help people truly enjoy life at home.  Happy office staff make happy clients and caregivers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from us through the years.  

Description: The billing and payroll support position will provide oversight to billing, payroll, accounts receivable, and ACA reporting, benefits eligibility, and third-party payment systems. The position will report to the office manager and will be responsible for ensuring the accuracy of payroll, accounts receivable, invoicing, and processing time off requests

Responsibilities include:

• Accurate invoicing and payroll each period
• Reviewing billing and payroll rates prior to submission and throughout the week to increase accuracy
• Submitting time-off requests to payroll provider
• Completing remote deposits of client payments, entering and tracking client payments
• VA Billing and submission
• Reviewing accounts receivable and following-up on outstanding balances
• On-call work with clients and caregivers overseen by the office manager
• Reviewing long-term care insurance and communicating with LTC agencies
• Understanding agency regulations and oversight to ensure compliance
• HIPAA compliant operations
• Monthly ACA reporting
• Communication with payroll provider throughout pay cycles

Requirements:

• Minimum 2 years billing, payroll, and administrative office assistance
• Excellent personal and professional references
• Multiple years overseeing or assisting with payroll
• Team-oriented attitude and view
• Excellent organizational and written communication skills
• Preferred HIPAA compliance experience
• Ability to learn and utilize agency provided technology, including WellSky (or other management systems), Computer Emailing, E-Filing, and document tracking

Hours: The support position is a full-time employee. A typical week will consist of work from 8AM-4:30PM, Monday-Friday. The position will also be “on-call” on a rotational basis (typically 1 weeknight on a weekly basis and 1 weekend day on a monthly basis). The division of hours each week will vary, but may look similar to those listed below: 

5-8 Hours/Week of Accounts Receivable follow-up, Payment Entry and Tracking

25-30 Hours/Week of Administrative Work, including payroll/invoicing review, long-term care insurance, phone calls, and deposits

4-6 Hours/Week of On-Call Work