Billing Assistant

Covenant Case Management Services is seeking a detail-oriented and experienced Billing Assistant to oversee our billing processes and ensure the financial health of our organization. This role is crucial in managing Medicaid billing and collections while supporting our mission to deliver quality services to our clients.

What You Will Do | Responsibilities

• Oversee the preparation, submission, and tracking of claims for Medicaid services, ensuring compliance with state and federal regulations.
• Proactively monitor claims status and resolve any issues related to denials, rejections, and authorization challenges.
• Manage the accounts receivable process, including invoicing, collections, and follow-up on outstanding payments to maximize cash flow.
• Process encounters, billing charges, and correct demand and non-demand billing discrepancies.
• Communicate regularly with clients and insurers to address billing inquiries and payment discrepancies.
• Track and report on accounts receivable aging, analyzing trends and developing strategies to improve collection rates.
• Generate detailed financial reports related to billing, collections, and revenue management on a monthly and quarterly basis.
• Maintain accurate and organized records of all billing activities, communications, and financial transactions.
• Work closely with case managers, administrative staff, and other team members to ensure accurate billing for services rendered to clients.
• Identify opportunities for process improvements within the billing department and propose solutions to enhance efficiency and accuracy.
• Participate in professional development opportunities to enhance skills and knowledge in billing and finance.
• Provide orientation and training to new staff regarding billing processes and software.

What We Are Looking For | Qualifications

• Experience: Minimum of 5 years of experience in billing, accounts payable, and accounts receivable, preferably within the healthcare or social services sector.
• Skills: Strong analytical and problem-solving abilities, effective communication, and interpersonal skills.
• Resources: Proficiency in billing software and Microsoft Office Suite (Excel, Word, Outlook); experience with electronic health record (EHR) systems is a plus.
• Knowledge: Strong expertise in Medicaid billing processes, including knowledge of CPT/HCPCS coding and documentation requirements.
• Physical Requirements: Ability to work well in a fast-paced environment while multi-tasking and meeting deadlines.

What We Are Looking For | Education & Licenses

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred; Associate’s degree or High School diploma with relevant experience considered.

Location | Travel

• Hybrid work environment with on-site requirements.

Covenant Rewards for You | Benefits

• Generous Total Rewards Plan – including health insurance, 401k match, and career benefits
• Diverse and inclusive community focused on growth, compassionate care, and a supportive work environment

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