Billing & Administrative Manager
Meta Care IncTampa, FL
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Job Description
Job Title: Billing & Administrative ManagerLocation: On-Site – Tampa, FLDivision: Operations & Revenue CycleEmployment Type: Full-TimePosition Overview:We are seeking a highly organized and experienced Administrative & Billing Manager to oversee the full revenue cycle and lead all non-clinical operations for a growing healthcare management company. This role combines hands-on billing expertise with strong administrative leadership, ensuring smooth day-to-day operations across multiple practices. The ideal candidate will excel at managing billing processes, supervising administrative teams, and implementing efficient workflows to optimize performance and compliance.Key Responsibilities:
- Billing & Revenue Cycle Management
- Oversee and actively participate in the end-to-end billing cycle: charge entry, claim submission, payment posting, denial management, and AR follow-up.
- Ensure clean claims, timely reimbursements, and compliance with payer policies and regulations.
- Monitor and report on key billing metrics:
- Days in Accounts Receivable (AR)
- First-pass resolution rate (FPRR)
- Denial rate and resolution time
- Clean claim rate
- Net collection rate
- Administrative Leadership
- Manage all non-clinical staff, including front-office, scheduling, and support teams, ensuring high productivity and adherence to organizational standards.
- Develop and implement efficient administrative workflows to improve patient experience and operational efficiency.
- Collaborate with providers, office managers, and executive leadership to resolve operational issues and streamline communication.
- Team Development & Compliance
- Recruit, train, and supervise billing and administrative staff.
- Ensure compliance with HIPAA, billing regulations, and internal policies.
- Stay current on payer trends, coding updates, and best practices for both billing and administrative operations.
- 5+ years of medical billing experience, preferably in primary care and cardiology.
- 2+ years in a supervisory or management role overseeing billing and administrative teams.
- Certified Professional Biller (CPB) or equivalent certification strongly preferred.
- Proficiency with EMR systems (eClinicalWorks, Athena, AdvancedMD, etc.).
- Strong understanding of ICD-10, CPT, HCPCS coding, and payer rules.
- Proven ability to lead on-site teams and manage multiple priorities.
- Excellent organizational, communication, and problem-solving skills.
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