Billing Senior Analyst

Job Title

Billing Senior Analyst

Americas Billing Sr Analyst

Location: Bogota

About Your Business Area/Department:

Execute and oversee billing and incentive activities for Amadeus to safeguard and maximize company revenue, ensuring accuracy, efficiency, and profitability.

Serve as a key reference for colleagues by providing guidance and expertise, supporting team members effectively, and collaborating closely with finance partners.

Ensure strategic communication with OTC and other finance areas to align objectives and achieve major organizational goals.

Summary of the role:

• Manage billing processes for assigned countries.
• Handle internal and external customer queries with professionalism and efficiency.
• Support team members by sharing knowledge, assisting with escalations, addressing customer inquiries, and providing technical guidance.
• Take ownership of billing SLA compliance, fostering cross-team collaboration within OTC to enhance efficiency.
• Demonstrate cross-Americas expertise, executing billing activities and processes for both Latin America and North America as needed.
• Drive continuous improvement initiatives, contributing to the evolution of OTC by raising requirements and change requests (CRs).
• Collaborate with travel agencies, finance, commercial teams, controlling, and other stakeholders to resolve issues effectively.
• Manage the monthly billing cycle, including closing and reporting activities.
• Assist in planning, directing, and implementing procedures to improve operational performance.
• Work together with other finance areas and internal customers to ensure positive Key Performance Indicators in line with agreed Service Level Agreements for operational Billing processes.
• You are a business partner for internal departments and customers, providing support and advice for all operational Billing related topics.
• You drive, collaborate and give input on the evolution of Order to Cash related processes.
• You are eager to work on local and international projects.

About the ideal candidate:

• Minimum 5 years experience in a Finance role, ideally related to Billing, Collection, OTC or similar.
• English bilingual
• Fluent Spanish
• Leads by example. Interested to master the daily activities of the department. Ready to go an extra mile to obtain extraordinary results
• Problem solver identify new requirements, identify problems, analyze, prioritize and solve them.
• Proactiveness and initiative.
• Excellent communication, conflict management and team development skills.
• Expert level SAP, Excel, Salesforce and Power BI are a plus.

ons for the role

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid at our Bogota office.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!

Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find:

A critical mission and purpose- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn- Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A diverse and inclusive community- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company- Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.