Billing Specialist

Under the supervision of the Administration Manager, this position requires an individual who has the ability to work independently, can work under pressure, is analytical and has excellent problem-solving and communication skills.

Location

• Janesville, WI
• Office Based Position

Qualifications

Requirements for this position include:

• A high school diploma
• 2-3 years of customer service experience is highly preferred
• Knowledge of Microsoft Office applications.
• Excellent computer and typing skills
• Some knowledge of health insurance is preferred

Skills:

• Exceptional customer service skills
• Strong verbal and written skills
• Basic math skills
• Research abilities
• Superior organizational and advanced multi-tasking skills
• Qualified candidates must be punctual
• Ability to respond to questions in a tactful and professional manner

Responsibilities

Responsibilities of a Billing Specialist include but are not limited to:

• Handling inbound and outbound calls with customers regarding payment inquiries
• Processing, tracking and completing billing statements
• Processing cancellations requests
• Processing Plan Change requests
• Completing billing adjustments

Performing data entry onto Company's business software

• Performs clerical tasks and other duties as assigned
• Subject to assisting with "Supervisory" calls

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.