Billing Specialist

American Family Care Norfolk JanafNorfolk, Virginia

$45,000 - $50,000 / year

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Job Description

Benefits:

401(k)
401(k) matching
Competitive salary
Health insurance

Key Responsibilities:

- Prepare, review, and submit medical claims (electronic and paper) to insurance companies and third-party payers.

- Verify insurance coverage, eligibility, and patient demographics prior to claim submission.

- Review Explanation of Benefits (EOBs) and remittance advice for payment accuracy and claim denials.

- Identify, research, and resolve claim rejections or denials promptly.

- Conduct timely and professional follow-up with insurance companies and patients on unpaid or underpaid claims.

- Post payments, adjustments, and reconcile accounts accurately in the practice management system.

- Communicate with providers and clinical staff regarding missing or incomplete documentation impacting billing.

- Maintain knowledge of current CPT, ICD-10, and HCPCS codes, as well as payer policies and reimbursement guidelines.

- Generate aging reports and assist in collections efforts as needed.

- Ensure confidentiality and compliance with HIPAA regulations in all billing activities. Qualifications:

- High school diploma or equivalent required; Associate’s degree or certification in medical billing/coding preferred.

- 1–3 years of experience in medical billing, collections, or revenue cycle management.

- Strong understanding of medical terminology, coding systems, and insurance claim processes.

- Excellent attention to detail, problem-solving, and organizational skills.

- Effective communication and customer service skills.

- Proficiency with electronic health records (EHR) and billing software.

Compensation: $45,000.00 - $50,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

PS: It’s All About You!

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.

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Submit 10x as many applications with less effort than one manual application.

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