Body Shop Customer Service Representative
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Job Description
Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team.Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us!
If you have experience in retail sales, call center or any customer service role -- we want to talk to you!
Responsibilities include but aren’t limited to:
- Triage appointments and incoming customers
- Answer phones and direct inquiries to the proper department and follow up in a timely manner
- Calculate the customer’s bill using the dealership’s computer system
- Make changes accurately and issue receipts to customers
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- File Service Repair Orders
Requirements:
- Excellent communication skills
- Basic accounting skills
- Detail-oriented
- Experience with Microsoft Office suite
- Automotive experience a plus
- Ability to communicate customers' interests, needs, and requests to management and sales personnel
- Professional personal appearance
We Offer:
- Medical + Dental insurance
- 401k match program
- Paid training
- Paid time off
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.