Branch Manager

Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities.

Our full-time employees are eligible for amazing benefits including medical, dental, vision, and basic life/AD&D insurance, prescription drug benefits, long term disability, and salary continuance (short-term disability). In addition, they get paid holidays, paid vacation and sick leave, a tuition reimbursement program, 401k, section 125 cafeteria plan, and the opportunity to earn FGB stock grants. Apply today to enjoy these benefits and more!

Position Summary

The Branch Manager is responsible for overseeing the daily operations of the branch, ensuring exceptional customer service, and leading a team of banking professionals. This role combines leadership, operational oversight, and relationship banking to drive branch performance and customer satisfaction.

Essential Duties and Responsibilities

• Lead and manage branch staff to achieve sales and service goals.
• Ensure compliance with all bank policies, procedures, and regulatory requirements.
• Oversee daily branch operations including cash handling, audits, and security.
• Build and maintain strong customer relationships through proactive engagement.
• Process routine banking transactions and open new accounts.
• Process all consumer loan types, including unsecured and cash secured, auto loans, as well as RV/Boat/ATV loans.
• Promote growth of your branch through outbound efforts to include participation in community events, Financial Foundations Presentations and business development calls.
• Promote digital banking tools and financial education initiatives.
• Coach and develop team members to enhance performance and career growth.
• Resolve customer issues and ensure a high level of satisfaction.
• Collaborate with regional leadership to implement strategic initiatives.
• Adheres to the BSA/AML Policy and all other Bank Policies.
• Ensure that all branch associates or other direct reports also adhere to all First Guaranty Bank policies.
• Other duties and responsibilities may be assigned by supervisor

Minimum Qualifications (Education, Experience, Skills)

• High school diploma or equivalent; college degree preferred.
• 6 months of cash handling experience required.
• 3+ years of banking or financial services experience, including supervisory responsibilities.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in banking systems and Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced environment

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.