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Branch Manager

Harford Bank (MD)Middle River, MD

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Overview

Schedule
Full-time
Career level
Director
Benefits
Career Development

Job Description

Harford Bank, a trusted community bank is expanding into Baltimore County. Our newest branch is expected to open in mid-to late summer in the Route 43 corridor. We are seeking an experienced Branch Manager that can combine strategic oversight with hands-on sales leadership. This is a unique opportunity for a results-driven leader who thrives on building relationships, driving performance, and making a meaningful impact in the community.

Our culture is centered around putting our customers first, ensuring their needs are met with the utmost care and attention. We believe in doing the right thing, even when no one is watching, and our ethical standards are unwavering. At Harford Bank, we foster a sense of community, where everyone is valued and respected, and teamwork is encouraged. We believe that by working together, we can achieve great things and make change in our community.

Harford Bank, where our culture is the foundation of our success.

Key Responsibilities:

  • Lead and motivate a team of banking professionals to achieve branch sales goals and service standards.

  • Actively participate in client acquisition, relationship management, and cross-selling of financial products.

  • Develop and execute local marketing strategies to grow the branch's customer base.

  • Ensure compliance with banking regulations, policies, and procedures.

  • Monitor branch performance metrics and implement improvement plans as needed.

  • Foster a culture of accountability, customer focus, community orientation, ethics, and continuous development.

  • Develop and work a plan to 'own' the footprint of your branch. This includes:

  • Creating and actively working a prospect list.

  • Prospecting potential customers via drop-ins and scheduled appointments. These should include coordinating with internal resources for joint calling.

  • Attend and participate in networking events monthly.

  • Maintain regular contact with top customers for your branch to ensure we are meeting and exceeding expectations. As well as uncovering additional needs proactively.

  • Leverage existing COIs and create new ones to establish potential referral opportunities to generate new deposit relationships, as well as enhance revenue streams, such as, merchant services, remote deposit capture, ACH services, lines of credit, and other financing options. Do this through joint calling efforts with the Lending Team, as well as utilization of Sr. Leadership resources.

  • Meet with customers to discuss personal financial needs and recommend ways in which the Bank can serve their needs.

  • Establish protocols to follow up and onboard new customers.

Responsible for understanding the Bank's BSA/AML Policy, including satisfactory completion of required annual BSA/AML training as applicable to position and appropriately applying this knowledge to daily activities and responsibilities, specifically understanding that any suspicious activity must be reported to the BSA Officer immediately.

Harford Bank is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Protected Veteran status, and sexual orientation/gender identity.

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