Branch Manager - Flooring

Looking to build your career and design your future? You have come to the right place.

We are seeking an experienced Branch Manager to lead our Portland, OR operations. This role is responsible for managing people, processes, and profitability while building strong customer and vendor relationships. The ideal candidate is growth-minded, results-driven, and passionate about creating an outstanding customer experience while driving branch success.

Key Responsibilities

• Lead and oversee daily branch operations, including:
• Warehousing & Inventory Control
• Flooring Installation
• Purchasing
• Scheduling
• Customer Service
• Build and strengthen long-term customer relationships, ensuring satisfaction, loyalty, and repeat business.
• Cultivate and maintain strong vendor partnerships, negotiating effectively and ensuring reliable supply chains.
• Strategically grow the branch by identifying new business opportunities in the local market.
• Drive branch profitability through effective P&L management-meeting or exceeding financial goals, controlling costs, and improving margins.
• Ensure operational standards, company policies, and safety protocols are consistently upheld.
• Conduct regular job inspections to ensure quality, safety, and efficiency.
• Recruit, onboard, train, and inspire employees-building a motivated, high-performing team.
• Anticipate staffing needs to meet project and customer demands.
• Maintain a safe, organized, and professional branch facility.

Education & Experience

• Bachelor's degree, or equivalent job experience
• 10+ years of experience in construction or operations management (branch management experience a plus)
• Proven success in P&L management, budgeting, and revenue growth
• Strong background in customer and vendor relationship management
• Demonstrated ability to build and lead teams effectively
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)

Qualifications & Skills

• Strong organizational skills; able to manage multiple priorities with attention to detail
• Excellent communication and interpersonal skills
• Proven ability to develop solutions, resolve issues, and drive results
• Emotionally mature, adaptable, and effective in fast-paced environments
• High level of discretion and professionalism when handling sensitive information
• Ability to work independently while fostering teamwork and collaboration
• Commitment to achieving performance goals and deadlines
• Ability to travel locally up to 40-50%

This is an exciting opportunity for a proven leader who thrives on accountability, enjoys building relationships, and is motivated to grow the branch while delivering exceptional results for customers and partners.

If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.