Business Analyst (AV & Business Cellphone Operation)
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Job Description
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Responsibilities:
- Support & operate managing IT asset and facility (business phone, AV Asset, Etc.) for internal employee as manage day-to-day operational aspects of a project and scope
- Manage and create balance a budget to ensure the service and operation for a smooth service and operation to ensure financial security for equipment needed
- Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality
- Collaborates with other team like IT, Security, and Finance team to streamline mobility and workspace management solutions.
- Maintain accurate records of equipment inventory, maintenance and repairs.
- Install AV equipment in offices, conference rooms in Austin & Taylor.
- In charge of AV Set-Up in new office buildings and coordinate with selected vendor(s)
- Maintain conference room reservation system(CR2)
- Assist with coordination of company-wide events / setup and take down equipment for events
- Monitor projects from conception to completion and perform site assessments to make sure venues fit project needs
- Troubleshoot technical issues and provide solutions for smooth operation with AV and CR2 system.
- Working flexible hour may be required depending on project or install.
Requirements/Qualifications:
- Bachelor’s degree preferred and/or related work experience
- 3 + years of asset management or corporate employee service operations or project management
- Proficient with MS offices like excel, word, power point etc.
- Prefers for three or more years of experience in Product Management and enterprise SaaS products support
- Strong communication and project coordination skills
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.